Job Title: Roots Estate Manager
Location: Hybrid Remote (Home working with occasionally site visits & office attendance when required)
Company: Fexco Property Services
Type of Employment: Full Time, Permanent
Introducing the Fexco Property Services Group
The Group currently consists of multiple property management brands, delivering property management services to over 100,000 homes across England and Wales. Our colleagues work on customer and client facing roles, as well as many other varied roles and skillsets, in a diverse, growing, and dynamic organisation and sector. We operate from multiple office locations throughout the UK, and we are part of the multi-national Fexco group, with products and services spanning multiple sectors and geographies internationally. For further information, please view our website: www.fexcopropertyservices.co.uk/
About this Role:
We are seeking to further strengthen our estate management offer, delivering our ambition to be the managing agent of choice for green space and habitat management on residential estates. Our managed portfolio consists of over 650 sites ranging from small residential estates to large garden villages, country parks and urban extensions, many with existing ecological features such as woodland, ponds and waterways.
The Roots Estate Manager is an exciting new role within the Greenspace Team, focusing on the smaller sites within the estate portfolio. You will be responsible for a portfolio of sites within a geographic area and take responsibility for remote management of all estate contracts which may include landscape maintenance, management of Sustainable Drainage Systems (SuDS) features, estate cleansing and lighting. You will be supported by a central team who will take the initial calls and enquiries; and by the patch-based Greenspace Managers who will undertake any site visits required.
You will raise purchase orders, scrutinise contractor completion records and be responsible for approving expenditure, challenging and rectifying any issues directly with contractors. You will support the Area Managers to update specifications, site plans and budgets where required.
This is a home-based remote working role predominantly covering one geographic area, with occasional travel to sites and to FPS offices, training sessions, events etc when needed. You may also occasionally need to support colleagues in adjacent areas to cover annual leave, sickness etc. Our Head Office is in Salisbury, with subsidiary offices around the country.
Some responsibilities and goals you’ll own:
- Working remotely, deliver high quality estate services across your patch
- Ensure compliance with all inspection, record keeping and reporting tasks.
- Have responsibility for the day-to-day management of landscape and estate maintenance contracts within your area, working proactively with contractors whilst holding them to account
- Take part in training, study and events to develop your skills and knowledge
- Liaise with residents to discuss queries and concerns.
- Lead at online residents meetings including formal AGMs.
- Assist with tendering for services and appointing contractors.
- Manage formal complaints in accordance with set timescales
- Assist with inbound communications and enquiries
Essential Skills:
- Understanding of general estate management
- Willing to develop further knowledge of greenspace management
- Ability to interpret drawings and simple management plans
- Excellent communication and interpersonal skills (written and oral) at all levels of engagement – internal and external
- Flexibility to work remotely managing multiple sites, managing your time to ensure that all tasks are completed in a timely manner
- Ability to keep accurate records
- Experience of managing contractors
Qualifications/Experience:
- Knowledge/experience within the housing/property management sector
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
Roots Estate Manager employer: Fexco
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