At a Glance
- Tasks: Deliver exceptional customer service and handle cash transactions in a friendly environment.
- Company: Join Fexco Group, a leading independent foreign exchange provider in the UK.
- Benefits: Earn £13.23 per hour with flexible hours and great team support.
- Other info: Part-time role with opportunities for overtime and career growth.
- Why this job: Be part of a passionate team making a difference in your local community.
- Qualifications: Customer service experience, ideally in cash handling, is preferred.
The predicted salary is between 13.23 - 13.23 £ per hour.
Fexco Group is one of the UK’s largest independent foreign exchange providers. Since it was established in 1996, we have been driven by a spirit of innovation and focus on customer experience. We now have opportunities for great people to come and be a part of the Sainsbury's Travel money brand, to deliver excellent service at the heart of the local community.
This is a fixed-term part-time role, working 10 hours per week until November 2026. Typically a number of shifts across all 7 days including weekends with the schedules shared in advance. You'll need a flexible approach to your hours, and overtime to cover holidays will also be required from time to time.
We offer a competitive salary, paying £13.23 per hour, and great benefits. You'll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.
Main Responsibilities- Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
- Achieving and where possible exceeding individual and team sales and service targets
- Identifying opportunities to cross sell various products and services
- Effective and accurate cash handling and reconciliation
- Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
- Adhering to all Company Policies including Health and Safety, AML and Security
- Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
- Ensuring telephone calls are answered in a prompt, polite and professional manner
- Undertake marketing initiatives, to promote the Bureau and increase brand awareness
- Ensuring all point of sale and company material is displayed correctly and in working order
- Demonstrable excellent customer service experience ideally obtained in a cash handling environment
- Experience of working with foreign currencies is preferred
- Demonstrable superior customer service skills
- Numerate, with excellent accuracy and an eye for detail
- Comfortable communicating on all levels including within the business and to external customers and suppliers
- Must be flexible and have a can-do attitude and approach
If this sounds like you, click apply to complete your application.
Travel Money Advisor - Redditch employer: Fexco
Fexco is an excellent employer that values its employees by offering a competitive hourly rate of £13.23 and a range of benefits, all within a supportive work culture that prioritises customer service excellence. Working as a Travel Money Advisor in the vibrant Sainsbury's Thanet location provides unique opportunities for personal growth and flexibility, making it an ideal choice for those seeking meaningful part-time employment.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Money Advisor - Redditch
✨Dive into Financial Communities
Join financial forums and local networking events where professionals in financial controlling hang out. Places like the Association of Chartered Certified Accountants (ACCA) or local finance meetups can connect us with insiders who know about part-time opportunities, like the one at Fexco.
✨Leverage Campus Resources
If we’re still studying or recently graduated, let’s not forget to use our university’s career services. They often have leads on part-time roles in financial controlling, particularly with companies looking for students to fill these positions, making it a win-win!
✨Demonstrate Your Skills Publicly
Share your insights on financial topics through blogs or LinkedIn posts. Showcasing our expertise in areas like budgeting, forecasting, or variance analysis can attract the attention of potential employers, including Fexco. Plus, it sets us apart from other candidates.
✨Check Out Freelance Platforms
Even for a part-time gig, consider platforms like Upwork or Freelancer. They often have short-term projects in financial controlling, and landing one can help us build our portfolio. Keep an eye on roles that could lead to more permanent positions at places like Fexco.
We think you need these skills to ace Travel Money Advisor - Redditch
Some tips for your application 🫡
Show Off Your Financial Acumen:For a role in financial controlling, we really want to see your analytical skills shine through. Make sure your CV highlights any coursework or experience with financial analysis, budgeting, and forecasting. If you've worked on any projects that involved financial modelling, definitely mention those!
Quantified Achievements Are Key:In financial roles, numbers speak volumes. When detailing your experience, use quantifiable achievements whenever possible. For example, if you helped reduce costs or improved a process, include the percentage or amount saved. This will make your application really pop!
Tailor Your Cover Letter to Part-Time Availability:Since this is a part-time position, it's super important to specify your availability in your cover letter. We want to know when you can work and how you plan to balance this role with other commitments. Highlight your motivation for joining Fexco and why this flexibility fits your lifestyle.
Highlight Relevant Qualifications:If you have any certifications related to finance or accounting (like ACCA or CIMA), make sure they're front and centre in your application. Even if you're studying towards a qualification, mention that too! It shows your commitment to the field and continuous improvement.
How to prepare for a job interview at Fexco
✨Get comfy with numbers!
Since you're diving into financial controlling, be ready to crunch some numbers during the interview. Brush up on key financial concepts and be prepared for technical questions about budgeting, forecasting, and variance analysis. Practicing some numerical problems will really help us shine!
✨Show off your analytical skills
For a part-time role in financial controlling, you'll likely face scenario-based questions. Prepare to discuss how you would analyse company performance or tackle cash flow issues. We want to demonstrate our problem-solving approach and critical thinking—making a sense of data is key!
✨Bring your portfolio of wins
Even if it’s part-time, showcasing our past experience can set us apart. Gather examples of projects where you implemented financial controls or helped improve reporting processes. Concrete achievements give us an edge, showing that we can deliver real value to Fexco.
✨Know the part-time game
With part-time roles, employers want to see that we can effectively manage our time. Be ready to discuss our availability and how we plan to balance work and other commitments. We should convey our motivation and readiness to contribute without compromising quality!
