Senior HR Advisor in London

The HR Advisor will provide operational HR support to our UK wide stores, with a focus on onboarding, employee relations, performance, and people engagement.

Main Responsibilities

• Acting as a first point of contact, providing HR advice to the Retail FX Group including functional leaders and their teams across head office and retail locations.
• Supporting managers with the full employee lifecycle, including onboarding, probation, performance, development and employee wellbeing.
• Coordinating with store teams to support the performance management and development framework, offering guidance, coaching and challenge as required.
• Providing advice and support on employee relations matters, including investigations, disciplinaries, grievances, appeals and absence management.
• Advising management and employees on reward and remuneration matters.
• Supporting the delivery of the HR plan, policies and programmes that drive business performance and a positive employee experience.
• Actively fostering a culture of engagement in line with our Company core values.
• Collaborating with Learning & Development colleagues to ensure a strong induction, development and training agenda is in place for all employees.
• Coaching and developing employees and managers on HR practices, people leadership and policy application.
• Keeping up-to-date with HR trends, employment law updates and best practice, ensuring compliance and continuous improvement.
• Completing all relevant HR administration and maintaining accurate employee records.
• Supporting ad hoc HR projects as required.

Qualifications / Experience Required

• HR experience gained in a multi-site retail or customer-facing environment.
• Handling employee relations matters, including supporting complex or sensitive cases.
• Proven ability to build trust and credibility with managers and act as a confident and informed HR advisor.
• Supporting people-related change.
• Leading engagement activity, culture initiatives or local recognition programmes.
• Coaching managers in HR matters.
• The ability to build strong relationships across head office and field-based teams.
• Strong team player, capable of supporting multi site leaders in a retail setting.
• A solutions-focused approach with the ability to work autonomously and identify improvements in processes and practices.
• Flexible, reliable, trustworthy and willing to work outside of office hours and travel nationally as required.

Why Join Us?

At Fexco, you'll be joining an ambitious, people-focused organisation at a pivotal time as we integrate the Sainsbury's Travel money business. This role offers real opportunities to work with operational leaders across a fast-paced, multi-site retail environment, giving you the chance to influence culture, support managers and improve the colleague experience during a period of significant growth and change.

You'll receive a competitive salary, annual performance bonus, life assurance cover, a pensions scheme and access to our employee discount programme. We also provide a Bupa Healthcare Cash Plan, 24/7 Employee Assistance Programme, wellbeing webinars and flu vaccine vouchers.

Your development matters to us. You'll have access to LinkedIn Learning, in-house training, project exposure, mentoring and opportunities to build experience across the wider HR function. Just as importantly, you'll be part of a team that values recognition, connection and meaningful impact, whether through engagement initiatives, cross-functional projects or our commitment to social responsibility.

If you want to make a real difference in a people-focused, growing organisation and enjoy partnering with leaders to support and lift performance, we'd love to hear from you.