At a Glance
- Tasks: Lead a team in high-end property management and ensure client satisfaction.
- Company: Join Esskay, part of Fexco Property Services, known for bespoke service.
- Benefits: Full-time role with competitive salary and supportive work culture.
- Other info: Dynamic office environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in luxury property management while growing your career.
- Qualifications: 5+ years in senior property management and relevant qualifications required.
The predicted salary is between 40500 - 49500 £ per year.
Location: London (office based)
Company: Esskay, as part of Fexco Property Services
Type of Employment: Full Time, Permanent
Hours: 9am – 5:30pm (Monday to Friday, with an hour for lunch), plus client and events meetings. Office Based.
About this Role: We are excited to be looking for an Associate Director for our London based brand, Esskay Management Services. Esskay specialises in high-end and super prime residential management delivering a personal bespoke service to our clients through collaborative working. The successful candidate will work closely with the Brand Director being instrumental in delivering the level of service expected of our clients and supporting growth. They will also manage a portfolio.
Main Duties and Objectives:
- Team management to promote engagement, positive mindset and delivery of objectives.
- Be the first line of senior escalation and liaison point for clients, leaseholders, and challenging stakeholders.
- Support business development to achieve targets.
- Assist with operational strategising and implementation.
- Oversee compliance with industry regulations, best practices and company policies.
- Manage and be responsible for all aspects of own portfolio (legal, maintenance, repairs, major works, HR, financial, health and fire safety, etc) to ensure that all buildings, clients, leaseholders and residents’ requirements, management agreements services, and expectations are met. Weekly or fortnightly visits to each building, attendance to Directors meetings, Annual General Meetings are required.
Essential Skills and requirements:
- At least 5 years’ experience at Senior Property Management level.
- Experienced in delivering high end residential property management.
- Team Management.
- ATPI qualified to a minimum, ideally MTPI and AssocRICS qualified.
- Financial and technical acumen.
- Proficient level in IT.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
Associate Director - Property Management in London employer: Fexco
Fexco is an excellent employer that values its employees by offering a competitive hourly rate of £13.23 and a range of benefits, all within a supportive work culture that prioritises customer service excellence. Working as a Travel Money Advisor in the vibrant Sainsbury's Thanet location provides unique opportunities for personal growth and flexibility, making it an ideal choice for those seeking meaningful part-time employment.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director - Property Management in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Fexco.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Fexco? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Fexco's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Associate Director - Property Management in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Associate Director - Property Management role at Fexco, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Fexco
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Fexco operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Fexco. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Fexco.
