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- Tasks: Manage a residential development, ensuring maintenance and resident satisfaction.
- Company: Inspired Property Management focuses on inclusive job opportunities for all ages.
- Benefits: Enjoy a full-time role with training and development opportunities.
- Why this job: Make a positive impact in residents' lives while working in a supportive environment.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Flexible work across different developments as needed.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job Title: Residential Development Manager
Location: Danestream Court, Milford on Sea
Company: Inspired Property Management
Type of Employment: Full Time, Permanent
About this Role:
This is a residential role covering a specific development, but you may need to work at other developments as the needs of the business require. You will be responsible for the management of sub-contracted cleaning staff and third-party external contractors.
You will take responsibility for day-to-day dealings with residents and will undertake regular checks and assessments for maintenance and health and safety. You will also be responsible for management of the guest suite and other communal facilities. You will work closely with the Senior Property Manager, to ensure jobs are performed as they are required.
Main Duties and Objectives:
- To develop and maintain excellent working relationships with residents, reporting promptly and regularly to requests raised
- To maintain positive and strong working relationships with all internal departments
- To manage electronic data and e-mails and to ensure all client files are updated as required
- To maintain regular communication with Leaseholders and residents using the notice board facility, phone and email services at your disposal
- To oversee all reactive requirements and bring any major defects to the attention of the Senior Property Manager and the Client as required
- To be an ambassador to the Company and Company values and to deliver an effective service and act as a positive representative of the Company
- To take responsibility for all areas and aspects of the developments, ensuring they are presentable, serviced and properly maintained
- To assist the Senior Property Manager with ensuring compliance and enforcement of lease terms and statutory requirements.
- To continually maintain an up-to-date knowledge of all applicable legislation, regulations and best practice.
- To assist the Senior Property Manager and the Complaints Team with resolving formal complaints to a satisfactory standard
- To deal with Leaseholder enquiries by telephone, post or email and to ensure accurate and prompt responses are provided
- To carry out new resident inductions to ensure they understand the setup of the development and how the services on offer work
- To carry out all duties in accordance with ARHM, ARMA-Q guidelines and RICS code of practice
- To ensure that health and safety checks and routine testing requirements are completed and recorded on time, every time
- To work the Senior Property Manager to address concerns or risk improvement requirements promptly and within the given timeframe.
- To monitor and supervise contractors carrying out works at the development
- To raise works orders ensuring all orders are monitored and delivered within the designated time frame.
- To ensure all irregular incidents are investigated and reported promptly and appropriately
- To ensure contractors comply with requirements regarding, Health & Safety, Parking, Disposal of Refuse, Limitation of working hours and general site house rules etc.
- To ensure all cleaning of the communal areas is carried out in accordance with the terms of reference.
- To carry out welfare calls to those who are house bound and those who have just come out of hospital
- To manage the guest suite from a booking position ensuring receipts are issued promptly and the room is turned over and cleaned after use
- To attend training events as required either on site or at the IPM Offices as required
- To ensure all contractors complete jobs to a satisfactory standard and within timescales specified.
Bonus Skills:
To continue to develop and grow to work effectively without direct supervision. The above is a summary of routine duties and is not meant to be comprehensive. Additional duties will arise and will be considered to form a reasonable part of the role. The Relief Development Manager needs to remain responsive to the requirement of the business.The company will provide you with education and training for you to gain and develop the skills needed to carry out your role effectively.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society, and each application is given fair consideration.
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Live-In Residential Development Manager employer: Fexco
Contact Detail:
Fexco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live-In Residential Development Manager
✨Tip Number 1
Familiarise yourself with the specific needs of the development you'll be managing. Research Danestream Court and understand its unique features, resident demographics, and any ongoing issues. This knowledge will help you demonstrate your commitment and readiness to tackle the role.
✨Tip Number 2
Build a strong understanding of health and safety regulations relevant to residential management. Being well-versed in these guidelines will not only boost your confidence but also show potential employers that you take compliance seriously, which is crucial for this position.
✨Tip Number 3
Network with professionals in property management and related fields. Attend local events or join online forums where you can connect with others in the industry. This can provide valuable insights and may even lead to referrals or recommendations for the job.
✨Tip Number 4
Prepare to discuss your experience in managing teams and contractors effectively. Think of specific examples where you've successfully overseen projects or resolved conflicts, as this will highlight your leadership skills and ability to maintain positive relationships with residents and staff.
We think you need these skills to ace Live-In Residential Development Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Live-In Residential Development Manager position. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in property management, customer service, or working with contractors. Use specific examples to demonstrate your ability to manage relationships and oversee maintenance tasks.
Showcase Communication Skills: Since the role involves regular communication with residents and internal departments, make sure to illustrate your strong communication skills. Mention any experience you have in handling enquiries, complaints, or conducting inductions.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Fexco
✨Know the Company and Its Values
Before your interview, take some time to research Inspired Property Management. Understand their values and mission, especially how they relate to providing excellent service to residents. This will help you demonstrate that you're a good fit for their culture.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as dealing with resident complaints or managing contractors. Think of examples from your past experience that showcase your problem-solving skills and ability to maintain positive relationships.
✨Showcase Your Communication Skills
As a Residential Development Manager, you'll need to communicate effectively with residents and contractors. During the interview, highlight your communication style and provide examples of how you've successfully managed relationships in previous roles.
✨Demonstrate Your Knowledge of Health and Safety Regulations
Since the role involves ensuring compliance with health and safety standards, be prepared to discuss relevant legislation and best practices. Showing that you are knowledgeable in this area will reassure the interviewers of your capability to manage the development safely.
