At a Glance
- Tasks: Provide exceptional service and assist customers with travel money needs.
- Company: Join Fexco, a leader in cash and forex solutions.
- Benefits: Earn £13.23 per hour plus great perks and flexible hours.
- Other info: Flexible part-time role with opportunities for growth.
- Why this job: Be part of a friendly team and help customers travel smarter.
- Qualifications: Excellent customer service skills and cash handling experience.
The predicted salary is between 13.23 - 13.23 £ per hour.
Fexco is looking for a Travel Money Advisor at Sainsbury's Team Valley, Gateshead. This permanent part-time position requires 12 hours of flexible work per week, including weekends. The role focuses on delivering exceptional service and achieving sales targets while maintaining high operational standards.
Ideal candidates will possess:
- Excellent customer service skills
- Experience in cash handling
- A friendly demeanor
A competitive salary of £13.23 per hour along with great benefits is offered.
Travel Money Advisor — Friendly Cash & Forex Specialist in Gateshead employer: Fexco
Fexco is an excellent employer that values its employees by offering a competitive salary and a range of benefits, including flexible working hours to accommodate personal commitments. The work culture promotes teamwork and exceptional customer service, providing opportunities for professional growth within the dynamic environment of Sainsbury's Team Valley in Gateshead. Join us to be part of a supportive team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Money Advisor — Friendly Cash & Forex Specialist in Gateshead
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Fexco and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Fexco and let us see your personality shine through!
We think you need these skills to ace Travel Money Advisor — Friendly Cash & Forex Specialist in Gateshead
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Fexco.
Get Familiar with Our Brand:Before applying, take some time to learn about Fexco and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Fexco
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Fexco.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Fexco will surely appreciate.
