At a Glance
- Tasks: Deliver exceptional customer service and handle cash transactions in a friendly environment.
- Company: Join Fexco Group, a leading independent foreign exchange provider.
- Benefits: Earn £14.54 per hour with flexible hours and great perks.
- Other info: Enjoy a dynamic role with opportunities for growth and development.
- Why this job: Be part of a passionate team making a difference in your local community.
- Qualifications: Customer service experience and cash handling skills preferred.
The predicted salary is between 14.54 - 14.54 £ per hour.
Fexco Group is one of the UK's largest independent foreign exchange providers.
Since it was established in 1996, we have been driven by a spirit of innovation and focus on customer experience.
We now have opportunities for great people to come and be a part of the Sainsbury's Travel money brand, to deliver excellent service at the heart of the local community.
We are now recruiting for a Travel Money Advisor in Sainsbury's Bishop Auckland.
This is a permanent part-time role working 12 hours per week.
Typically a number of shifts across all 7 days including weekends with the schedules shared in advance.
You'll need a flexible approach to your hours, and overtime to cover holidays will also be required from time to time.
We offer a competitive salary, paying £14.54 per hour, and great benefits.
You'll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.
- Main Responsibilities
- Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
- Achieving and where possible exceeding individual and team sales and service targets
- Identifying opportunities to cross sell various products and services
- Effective and accurate cash handling and reconciliation
- Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
- Adhering to all Company Policies including Health and Safety, AML and Security
- Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
- Ensuring telephone calls are answered in a prompt, polite and professional manner
- Undertake marketing initiatives, to promote the Bureau and increase brand awareness
- Ensuring all point of sale and company material is displayed correctly and in working order
Qualifications and Experience required
- Demonstrable excellent customer service experience ideally obtained in a cash handling environment
- Experience of working with foreign currencies is preferred
Competencies required
- Demonstrable superior customer service skills
- Numerate, with excellent accuracy and an eye for detail
- Comfortable communicating on all levels including within the business and to external customers and suppliers
- Must be flexible and have a can-do attitude and approach
If this sounds like you, click apply to complete your application.
Travel Money Advisor - Bishop Auckland employer: Fexco
Fexco is an excellent employer that values its employees by offering a competitive hourly rate of £13.23 and a range of benefits, all within a supportive work culture that prioritises customer service excellence. Working as a Travel Money Advisor in the vibrant Sainsbury's Thanet location provides unique opportunities for personal growth and flexibility, making it an ideal choice for those seeking meaningful part-time employment.
