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- Tasks: Assist in managing properties and coordinate minor works with a dynamic team.
- Company: Join Fexco Property Services, a leading property management group in the UK.
- Benefits: Full-time role with opportunities for growth and a supportive work environment.
- Why this job: Gain hands-on experience in property management while making a difference for residents.
- Qualifications: Experience in property or admin roles, and strong Microsoft Office skills.
- Other info: Diverse workplace that values individuality and offers equal opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
Company: Fexco Property Services
Type of Employment: Full Time, Permanent
Introducing the Fexco Property Services Group:
The Group currently consists of multiple property management brands, delivering property management services to over 100,000 homes across England and Wales. Our colleagues work on customer and client facing roles, as well as many other varied roles and skillsets, in a diverse, growing, and dynamic organisation and sector. We operate from multiple office locations throughout the UK, and we are part of the multi-national Fexco group, with products and services spanning multiple sectors and geographies internationally.
About this Role:
We are currently seeking an Assistant Property Manager to join our team based in our London office. In this role, you will be assisting with the management of a portfolio of properties with a Property Manager. You will also deal with the coordination of minor works. No two days are the same, and your adaptability will be essential to meet the evolving needs of our properties and residents.
Main Duties and Objectives:
- Responding to requests from lessees for minor works.
- Liaising with lessees, contractors and surveyors.
- Administration of minor works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing invoices, filing.
- Liaising with other colleagues and departments within the company.
- Providing administrative support to the property manager when away from the office.
- Dealing with telephone calls, correspondence and any other support tasks as required.
- Keeping records of time charges not included within the management agreement.
Essential Skills:
- Experience of working within the property sector previously.
- Experience within an admin and customer service based role.
- Proficient in Microsoft Software (MS Word, Excel, Outlook).
- Professional and efficient telephone manner.
- High standards of professionalism are required when dealing with Clients.
- High attention to detail and accuracy.
- Ability to work under sustained pressure.
- Must be organised and able to prioritise.
Bonus Skills:
- If you have experience of using Qube (Property Management database).
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
Assistant Property Manager employer: Fexco
Contact Detail:
Fexco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Property Manager
✨Tip Number 1
Network like a pro! Reach out to people in the property sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Fexco Property Services and understanding their values. Tailor your answers to show how your skills align with their needs, especially in customer service and property management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on common questions related to property management and customer service to nail that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Fexco team.
We think you need these skills to ace Assistant Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Property Manager role. Highlight your experience in property management and customer service, and don’t forget to showcase your Microsoft software skills. We want to see how you fit into our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your skills align with our needs. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Attention to Detail: In property management, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Fexco Property Services!
How to prepare for a job interview at Fexco
✨Know Your Property Management Basics
Brush up on your knowledge of property management principles and practices. Familiarise yourself with common terminology and processes, especially those related to minor works and liaising with contractors. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with lessees and contractors, be prepared to discuss your previous customer service experiences. Think of specific examples where you handled difficult situations or provided exceptional service. This will demonstrate your ability to maintain professionalism under pressure.
✨Demonstrate Your Organisational Skills
The job requires high attention to detail and the ability to manage multiple tasks. Prepare to talk about how you stay organised, perhaps by using tools like calendars or task lists. You might even want to share a time when your organisational skills made a difference in your work.
✨Familiarise Yourself with Microsoft Software
As a superstar on Microsoft software is essential, make sure you can confidently discuss your proficiency in Word, Excel, and Outlook. Consider preparing a few examples of how you've used these tools effectively in past roles, especially in administrative tasks or record-keeping.