Administration Assistant

As one of the UK’s largest independent foreign exchange providers, Currency Exchange Corporation (CEC) Ltd, part of the Fexco Group, is a leading provider of complete FX services. Since our establishment in 1996, CEC Ltd has been driven by a spirit of innovation and a strong focus on customer experience. In February 2026, RFX integrated the Sainsbury's Travel money Business into our network, allowing many more customers to benefit from the great rates and fantastic service that we offer.

We have an exciting opportunity for an Administration Assistant to join our team at our London Head Office in Hammersmith. This is a permanent full-time position, working 37.5 hours per week, Monday to Friday, based in the office, with some flexibility, a salary of £26,500 and a comprehensive benefits package including BUPA medical cash plan, discounted travel money, and a full training programme.

Purpose of the role

Supporting our Office Manager, you will help to ensure day-to-day operations and building maintenance runs seamlessly from our retail Head Office in Hammersmith. You will be the primary point of contact for internal teams, external contractors, and suppliers, supporting our retail mission through efficient organisational and facilities support.

Main Responsibilities

• Providing efficient and accurate administrative support to the Head Office team and wider business, reporting to the Office Manager.
• Coordinating meeting room bookings, meetings, calendars, and meeting materials when required.
• Managing and maintaining records, documents, and internal systems, ensuring information is accurate and up to date.
• Handling incoming calls and emails in a prompt, polite and professional manner.
• Supporting with company-wide initiatives such as engagement and wellbeing.
• Organising office socials, team building activities and assisting with company-wide event management.
• Assisting with internal communications, correspondence, and document preparation.
• Supporting operational processes to ensure the smooth running of Head Office activities.
• Monitoring and ordering office and kitchen supplies, ensuring cost-efficiency through quote comparisons.
• Handling incoming work orders for repairs and overseeing the setup of office equipment or furniture moves.
• Acting as the main contact for onsite contractors (cleaning, HVAC, security), managing sign-ins and necessary documents.
• Once training has been received, adhering to all Company Policies, including Health & Safety, AML, data protection, and security requirements.
• Assisting with ad hoc administrative tasks and projects as required.

Qualifications and Experience Required

• Strong organisational and time management skills.
• Experience working in a regulated customer-facing environment is desirable.
• Confident use of all Microsoft 365 applications.
• Excellent attention to detail with a high level of accuracy.
• Strong communication skills, both written and verbal.
• Professional and approachable manner.
• Ability to manage multiple tasks and prioritise effectively.
• Flexible, proactive, and positive “can-do” attitude.
• Comfortable working autonomously to complete tasks and activities.

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.