Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch support for applications and ensure smooth operations.
- Company: Join Fexco Property Services, a leader in property management solutions.
- Benefits: Enjoy hybrid working, competitive pay, and great corporate perks.
- Why this job: Be part of a dynamic team that values customer service and operational excellence.
- Qualifications: No specific experience required; just a passion for tech and problem-solving.
- Other info: Flexible hours and a supportive work culture await you!
The predicted salary is between 28800 - 43200 £ per year.
Location: Salisbury (Hybrid)
Company: Fexco Property Services (Management) Limited
Hours: 37.5 per week
About the Role: We are seeking a dedicated and knowledgeable Second Line Applications Support Technician to join our team. This role ensures exceptional customer service in all Service Desk interactions while maintaining operational excellence.
Second Line Applications Support Technician employer: Fexco Property Services
Contact Detail:
Fexco Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Second Line Applications Support Technician
✨Tip Number 1
Familiarise yourself with common applications and software used in property services. Understanding the tools and technologies that Fexco Property Services employs will give you an edge during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with clients, showcasing your ability to handle queries and resolve issues effectively will be crucial.
✨Tip Number 3
Prepare for technical questions related to second line support. Be ready to discuss troubleshooting methods and how you would approach resolving specific application issues.
✨Tip Number 4
Network with current or former employees of Fexco Property Services. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Second Line Applications Support Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Second Line Applications Support Technician position. Tailor your application to highlight relevant experience and skills.
Highlight Technical Skills: Make sure to emphasise your technical skills related to applications support. Include specific software, tools, or systems you are familiar with that are relevant to the role.
Showcase Customer Service Experience: Since the role involves customer service, provide examples of your previous experiences where you successfully handled customer interactions, resolved issues, or improved service delivery.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Mention your passion for technology and customer service, and how you can contribute to Fexco Property Services.
How to prepare for a job interview at Fexco Property Services
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Second Line Applications Support Technician. Familiarise yourself with common applications and support processes that Fexco Property Services might use, as this will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves exceptional customer service, prepare examples from your past experiences where you successfully resolved customer issues. Highlight your communication skills and ability to handle difficult situations with professionalism.
✨Prepare for Technical Questions
Expect technical questions related to application support. Brush up on troubleshooting techniques and be ready to discuss specific software or systems you have worked with. This will demonstrate your technical knowledge and problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics, the tools they use, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
