Associate Director - Property Management London

Full time, Permanent

Location: London (office based)

Company: Esskay, as part of Fexco Property Services

Hours: 9am – 5:30pm (Monday to Friday, with an hour for lunch), plus client and events meetings. Office Based.

About this Role: We are excited to be looking for an Associate Director for our London based brand, Esskay Management Services. Esskay specialises in high-end and super prime residential management delivering a personal bespoke service to our clients through collaborative working. The successful candidate will work closely with the Brand Director being instrumental in delivering the level of service expected of our clients and supporting growth. They will also manage a portfolio.

Main Duties and Objectives:

• Team management to promote engagement, positive mindset and delivery of objectives.
• Be the first line of senior escalation and liaison point for clients, leaseholders, and challenging stakeholders.
• Support business development to achieve targets.
• Assist with operational strategising and implementation.
• Oversee compliance with industry regulations, best practices and company policies.
• Manage and be responsible for all aspects of own portfolio (legal, maintenance, repairs, major works, HR, financial, health and fire safety, etc) to ensure that all buildings, clients, leaseholders and residents’ requirements, management agreements services, and expectations are met. Weekly or fortnightly visits to each building, attendance to Directors meetings, Annual General Meetings are required.

Essential Skills and Requirements:

• At least 5 years’ experience at Senior Property Management level.
• Experienced in delivering high end residential property management.
• Team Management.
• ATPI qualified to a minimum, ideally MTPI and AssocRICS qualified.
• Financial and technical acumen.
• Proficient level in IT.

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.

Being an employee of Fexco Property Services means being part of one of the fastest-growing property services groups in the UK, with opportunities for personal and professional growth across our companies. Our staff are trained in all aspects of property management, based on both good practice and current legislation. We actively promote and assist our teams in further training, apprenticeships, qualifications and have a strong ethos of promotion from within. We provide competitive salaries, a benefits package, and a supportive, friendly working environment for our staff.

Introducing the Fexco Property Services Group: The Group currently consists of multiple property management brands, delivering property management services to over 100,000 homes across England and Wales. Our colleagues work on customer and client facing roles, as well as many other varied roles and skillsets, in a diverse, growing, and dynamic organisation and sector. We operate from multiple office locations throughout the UK, and we are part of the multi-national Fexco group, with products and services spanning multiple sectors and geographies internationally.