At a Glance
- Tasks: Process client property payments and maintain bank reconciliations.
- Company: Join Fexco Property Services, a leader in property management.
- Benefits: Enjoy a full-time, permanent role with opportunities for growth.
- Why this job: Be part of a dynamic team focused on customer service and financial accuracy.
- Qualifications: Experience in data management and proficiency in Excel required.
- Other info: Ideal for detail-oriented individuals who thrive under pressure.
The predicted salary is between 28800 - 43200 £ per year.
Based within the Client Accounts Team of our Accounts Department, this role is to process all client property payments and maintain timely bank reconciliations for the trust bank accounts. To support the Accounts Department by appropriately assisting with telephone enquiries relating to Direct Debits and payment queries, carrying out general administrative functions ensuring that a professional and timely response is maintained, and the highest levels of customer service are achieved.
Main Duties and Objectives:
- Daily Cash Allocation of forms in the form of receipts which include BACS, Standing Orders, Direct Debits, Card Payments, Portal Payments and Cheques and post to the management system and to specific clients and properties over the different groups brands.
- Accounts Receivable processes and controls and ensure correct and timely cash allocations, including clearing of suspense accounts.
- Processing Clients Direct Debit instruction requests, cancellations and amendments and payment plans plus adjustments due to unpaid receipts.
- Process Payments and Refunds as requested and the relevant system inputs.
- Processing Direct Debit collections.
- Dealing and solving both internal and external queries by e-mail and telephone.
- Other ad-hoc duties as required.
Essential Skills:
- Experience of high-volume data management, transactions, and controls therein.
- Good level proficiency with Microsoft Excel and Microsoft Word.
- Excellent communication skills, both verbal and written.
- A confident and assured telephone manner.
- Highly analytical.
- Exceptional organisational skills and ability to work to deadlines.
- Strong attention to detail and high level of accuracy.
- Capable of working under pressure during busy periods.
Bonus Skills:
- Relevant service charge experience.
- Experience of using QUBE system.
Treasury Assistant in Salisbury employer: Fexco Property Services Limited
Contact Detail:
Fexco Property Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treasury Assistant in Salisbury
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Treasury Assistant, especially around cash allocation and bank reconciliations. Understanding these processes will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Brush up on your Microsoft Excel skills, as proficiency in this software is essential for the role. Consider taking an online course or watching tutorials to enhance your data management capabilities.
✨Tip Number 3
Prepare to demonstrate your communication skills by practising responses to common telephone queries related to payments. This will show your potential employer that you can handle customer interactions effectively.
✨Tip Number 4
If you have experience with high-volume data management or the QUBE system, be ready to discuss specific examples. Highlighting your past achievements in similar roles can set you apart from other candidates.
We think you need these skills to ace Treasury Assistant in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume data management and transactions. Emphasise your proficiency with Microsoft Excel and Word, as well as any previous roles that required strong organisational skills.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the responsibilities of the Treasury Assistant role. Mention your ability to handle telephone enquiries and provide excellent customer service, as these are key aspects of the job.
Showcase Analytical Skills: Provide examples in your application that demonstrate your analytical abilities and attention to detail. This could include specific instances where you successfully managed data or resolved complex queries.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Fexco Property Services Limited
✨Showcase Your Data Management Skills
Since the role involves high-volume data management, be prepared to discuss your experience with similar tasks. Bring examples of how you've successfully managed transactions and maintained accuracy in previous roles.
✨Demonstrate Proficiency in Excel
Fexco Property Services values strong Excel skills. Brush up on your knowledge of functions, formulas, and data analysis techniques. You might be asked to solve a problem or demonstrate your skills during the interview.
✨Prepare for Customer Service Scenarios
As the role requires excellent communication skills, think of examples where you've provided exceptional customer service. Be ready to explain how you handled difficult situations or resolved queries effectively.
✨Highlight Your Organisational Skills
The job demands strong organisational abilities, especially under pressure. Share specific instances where you've successfully managed multiple tasks or deadlines, showcasing your ability to prioritise effectively.