I'm currently recruiting for a Network Operations Centre Lead to join a large financial services environment, taking ownership of 24x7 NOC operations, service delivery and technical leadership.
- Central London | 2 days onsite per week
- 12-month contract | Strong potential to extend
- November start preferred | January also considered
- 2-stage interview process
- Financial services experience advantageous
THE ROLE
You'll act as the operational lead for the NOC service, overseeing service performance, incident management, technical escalations and operational governance.
Key responsibilities include:
- Managing SLAs, KPIs and service delivery
- Coordinating internal teams, vendors and key stakeholders
- Driving continual service improvement
- Overseeing change governance and vulnerability remediation
- Managing vendor relationships and service performance
- Supporting CAB and change advisory discussions
TECHNICAL EXPERIENCE
- We're looking for strong experience across:
- Cisco LAN/WAN & Routing & Switching
- Wireless Infrastructure
- F5 / NetScaler
- SolarWinds & Cisco ThousandEyes
- Incident & Problem Management
- ITIL & Service Delivery Leadership
IDEAL BACKGROUND
- 10+ years' Network Operations experience
- 5+ years' enterprise NOC experience
- Strong technical and operational leadership
- Experience managing major incidents and service escalations
- Financial services experience is advantageous
Preferred Certifications: CCNP | PCNSE | NSE 4/5
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Network Operations Center Team Lead employer: Few&Far
Join a pioneering AI and robotics startup in London as a Founding Engineer, where you'll have the unique opportunity to shape cutting-edge technology from the ground up. With a strong emphasis on collaboration and innovation, this role offers genuine ownership and the chance to work alongside an exceptional founding team, backed by world-class investors. The vibrant work culture fosters personal growth and encourages tackling complex engineering challenges, making it an ideal environment for those looking to make a meaningful impact in the tech industry.
