At a Glance
- Tasks: Own QA for a cutting-edge conversational AI platform and design comprehensive test strategies.
- Company: Fast-growing UK company transforming car buying with tech and AI.
- Benefits: Up to £60,000 salary, private medical insurance, and 25 days holiday.
- Other info: Fully remote role with occasional team offsites and excellent career growth opportunities.
- Why this job: Make a real impact on customer experiences through innovative AI technology.
- Qualifications: 5 years in software testing with strong automation and analytical skills.
The predicted salary is between 60000 - 60000 £ per year.
Fully Remote (UK) | Occasional Team Offsites
I'm partnered with a fast-growing UK company transforming the way people buy cars. They are reimagining the customer experience through technology, automation and AI. They're looking for a Senior QA Engineer (Automation) to become the dedicated owner for one of their most exciting product areas, a team building the future of customer contact through conversational AI, intelligent routing and next-generation self-service experiences. This is a rare opportunity to own quality from the ground up, helping define how AI-powered customer journeys are tested in a highly regulated environment.
The Opportunity
You'll be the sole QA embedded within a small, cross-functional product team responsible for transforming how customers interact with the business. Over the next 18 months, the team will deliver an ambitious roadmap including:
- A complete IVR transformation
- Conversational AI experiences
- Live Chat and messaging channels
- AI-powered knowledge capabilities
- Ongoing LLM enhancements
- Smarter customer routing and automation
Working alongside Product and Engineering, you'll define the testing strategy, build automation from scratch and become the independent voice of quality for every release. This isn't a role where you'll inherit existing frameworks, you’ll help create them.
What You'll Be Doing
- Own QA for a customer-facing conversational AI platform
- Design and execute comprehensive test strategies, plans and test cases
- Test conversational journeys, prompt behaviour and customer interactions
- Validate AI-generated responses, identifying incorrect, inconsistent or unexpected outputs
- Test complex routing logic across customer journeys and decision trees
- Build and maintain automated regression suites using Virtuoso
- Carry out API and integration testing across connected systems, including Salesforce
- Design meaningful test data to replicate real customer scenarios
- Work closely with Product and Engineering to influence quality throughout the development lifecycle
- Support wider QA initiatives across other product teams between major releases
What They're Looking For
- 5 years experience in software testing and enjoy working in product-focused engineering teams.
- Strong experience building test strategies from scratch
- A solid foundation in functional, integration and API testing
- Experience creating and maintaining test automation
- Excellent analytical thinking and a methodical approach to testing
- Confidence working as the sole QA within a delivery team
- The ability to balance thoroughness with pragmatism in a fast-moving environment
- Experience with conversational AI, chatbots or IVR
- Curiosity, adaptability and the ability to apply great testing principles to emerging technologies.
Nice to Have
- Salesforce integrations
- Experience within regulated industries, particularly financial services
- Virtuoso or similar low-code automation tools
- Experience testing complex customer journeys
Why Join?
Quality plays a critical role in this team. The products you'll be testing directly support customers through important financial journeys, meaning quality isn't just about finding bugs, it's about delivering safe, reliable and compliant customer experiences. You'll join a collaborative QA function while remaining the dedicated quality expert for your product area, giving you the autonomy to shape testing practices and influence how AI-powered customer experiences are delivered. If you enjoy ownership, solving new testing challenges and working with modern technologies in a product-led environment, this role offers a genuine opportunity to make a lasting impact.
Package
- Up to £60,000 salary
- Fully remote within the UK
- Occasional team offsites (travel covered)
- Private medical insurance
- Health cash plan
- Pension contribution
- 25 days holiday plus bank holidays (increasing with service)
- Enhanced family leave
- Enhanced company sick pay
- Employee wellbeing support
- Volunteer day
- Employee discounts
Senior QA Engineer (Conversational AI) - Remote - £60k in Bury employer: Few&Far
Join a dynamic and innovative company that is at the forefront of transforming the car buying experience through cutting-edge technology and AI. As a Senior QA Engineer, you'll enjoy a fully remote work environment within the UK, with the flexibility to shape testing practices while collaborating with a passionate team. With a strong focus on quality, employee wellbeing, and growth opportunities, this role offers a unique chance to make a significant impact in a fast-paced, product-led setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior QA Engineer (Conversational AI) - Remote - £60k in Bury
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Few&Far or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Few&Far.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Few&Far.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Few&Far that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior QA Engineer (Conversational AI) - Remote - £60k in Bury
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Few&Far.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Few&Far and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Few&Far
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Few&Far uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
