Strategy & Operations Manager
Strategy & Operations Manager

Strategy & Operations Manager

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
FeverUp

At a Glance

  • Tasks: Lead and design complex, high-impact events globally with full operational ownership.
  • Company: Join Fever, the leading tech platform for culture and live entertainment.
  • Benefits: Attractive compensation, bonuses, 40% discount on events, and health insurance.
  • Other info: Dynamic, fast-paced environment with a young, international team.
  • Why this job: Shape the future of entertainment while working with major industry leaders.
  • Qualifications: 2-5 years in consulting or strategy roles, strong problem-solving skills.

The predicted salary is between 60000 - 80000 £ per year.

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

About the Role: We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch. In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

  • End-to-End Ownership of Complex Events
    • Lead the operational strategy of large-scale, high-complexity events
    • Own projects from early planning stages through execution
    • Ensure delivery meets both partner expectations and internal standards
  • Operational Strategy & Design (0→1)
    • Translate partner needs into scalable operational models
    • Design processes, workflows, and tools from scratch when needed
    • Define how the event should be run — not just how to execute it
  • Problem Solving in Ambiguous Environments
    • Break down complex, undefined problems into actionable plans
    • Anticipate operational risks and design mitigation strategies
    • Make decisions with incomplete information
  • Cross-functional Leadership
    • Work closely with Sales, Originals, Product, and local Operations teams
    • Align multiple stakeholders around a clear execution plan
    • Act as the main operational point of contact for key partners
  • Execution Oversight
    • Ensure that designed solutions are effectively implemented on the ground
    • Support local teams in executing complex setups
    • Step in when needed to unblock critical issues

What Success Looks Like:

  • Complex events are delivered without relying on existing playbooks
  • New operational models are designed, tested, and reused
  • Partners see Fever as a strategic operator, not just an executor
  • Ambiguity is reduced through clear structure and decision-making
  • Projects move forward without constant supervision or escalation

About You:

Experience

  • 2–5 years of experience in top-tier consulting (MBB or similar), OR Strategy & Operations roles in high-growth companies
  • Proven experience solving complex, ambiguous problems
  • Experience leading projects end-to-end

Skills & Mindset

  • Structured problem solver: you break down complexity into clear actions
  • Builder mentality: you create solutions where none exist
  • High ownership: you operate independently with minimal guidance
  • Strategic + execution balance: you can design and implement
  • Strong stakeholder management: you influence without authority

Nice to Have

  • Experience in operational environments (logistics, marketplaces, large-scale ops)
  • Exposure to live events or large-scale physical operations
  • Analytical skills (Excel, SQL) are a plus

Languages

  • Fluent English required

What We Offer:

  • Ownership of the most complex and strategic projects in the company
  • High visibility and direct exposure to senior leadership
  • The opportunity to build operations from scratch at global scale
  • A fast-paced environment with real autonomy and impact

Benefits & Perks:

  • Attractive compensation package and the potential to earn a significant bonus for top performance.
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Home office friendly
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with!
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption
  • Gympass
  • Possibility to receive in advance part of your salary by Payflow

Strategy & Operations Manager employer: FeverUp

At Fever, we pride ourselves on being a dynamic and innovative employer that empowers our employees to take ownership of their work and drive meaningful change in the live entertainment industry. With a vibrant, young, and international team, we offer a fast-paced environment where you can build operations from scratch, enjoy a competitive compensation package, and benefit from flexible working arrangements. Join us to not only shape the future of culture and entertainment but also to grow professionally in a supportive and collaborative atmosphere.
FeverUp

Contact Detail:

FeverUp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategy & Operations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Fever and its mission. Understand their approach to live entertainment and think about how your skills can contribute to their goals. Tailor your answers to show you’re not just a fit, but the perfect fit!

✨Tip Number 3

Practice your problem-solving skills! Since this role involves tackling complex challenges, be ready to discuss how you've navigated ambiguity in past experiences. Use the STAR method to structure your responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Fever team and its exciting journey.

We think you need these skills to ace Strategy & Operations Manager

Operational Strategy
Project Management
Problem Solving
Stakeholder Management
Analytical Skills
Cross-functional Leadership
Execution Oversight
Complex Event Management
Process Design
Adaptability
Ownership
Strategic Thinking
Communication Skills
Ambiguity Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role and our mission shine through. We want to see how excited you are about revolutionising live entertainment and making culture accessible to everyone!

Tailor Your Experience: Make sure to highlight your relevant experience in strategy and operations. We’re looking for specific examples of how you've tackled complex problems and led projects from start to finish. Show us how your skills align with what we need!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. Remember, we want to understand your thought process and how you approach challenges.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at FeverUp

✨Understand the Company and Its Mission

Before your interview, dive deep into Fever's mission to democratise access to culture and entertainment. Familiarise yourself with their partnerships and recent events. This will not only show your enthusiasm but also help you align your answers with their goals.

✨Showcase Your Problem-Solving Skills

Prepare examples from your past experiences where you've tackled complex problems in ambiguous situations. Fever is looking for someone who can break down challenges and create actionable plans, so be ready to discuss how you’ve done this before.

✨Demonstrate Your Ownership Mindset

Fever values individuals who take ownership of their projects. Share instances where you led initiatives from start to finish, highlighting your ability to work independently and make decisions with minimal guidance.

✨Engage with Cross-Functional Collaboration

Since the role involves working closely with various teams, prepare to discuss how you've successfully collaborated with different stakeholders in the past. Emphasise your ability to align diverse groups around a common goal and influence without authority.

Strategy & Operations Manager
FeverUp

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