Strategic Event Operations Manager - London
Strategic Event Operations Manager - London

Strategic Event Operations Manager - London

London Full-Time 60000 - 80000 £ / year (est.) No home office possible
FeverUp

At a Glance

  • Tasks: Lead and design complex, high-impact events globally with full operational ownership.
  • Company: Join Fever, the leading tech platform for culture and live entertainment.
  • Benefits: Attractive salary, bonuses, 40% discount on events, and health insurance.
  • Other info: Work with a young, international team and enjoy real autonomy from day one.
  • Why this job: Shape the future of entertainment while working in a dynamic, fast-paced environment.
  • Qualifications: 2-5 years in consulting or strategy roles, strong problem-solving skills required.

The predicted salary is between 60000 - 80000 £ per year.

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

About the Role: We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch. In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

  • End-to-End Ownership of Complex Events
    • Lead the operational strategy of large-scale, high-complexity events
    • Own projects from early planning stages through execution
    • Ensure delivery meets both partner expectations and internal standards
  • Operational Strategy & Design (0→1)
    • Translate partner needs into scalable operational models
    • Design processes, workflows, and tools from scratch when needed
    • Define how the event should be run — not just how to execute it
  • Problem Solving in Ambiguous Environments
    • Break down complex, undefined problems into actionable plans
    • Anticipate operational risks and design mitigation strategies
    • Make decisions with incomplete information
  • Cross-functional Leadership
    • Work closely with Sales, Originals, Product, and local Operations teams
    • Align multiple stakeholders around a clear execution plan
    • Act as the main operational point of contact for key partners
  • Execution Oversight
    • Ensure that designed solutions are effectively implemented on the ground
    • Support local teams in executing complex setups
    • Step in when needed to unblock critical issues

What Success Looks Like:

  • Complex events are delivered without relying on existing playbooks
  • New operational models are designed, tested, and reused
  • Partners see Fever as a strategic operator, not just an executor
  • Ambiguity is reduced through clear structure and decision-making
  • Projects move forward without constant supervision or escalation

About You:

Experience

  • 2–5 years of experience in top-tier consulting (MBB or similar), OR Strategy & Operations roles in high-growth companies
  • Proven experience solving complex, ambiguous problems
  • Experience leading projects end-to-end

Skills & Mindset

  • Structured problem solver: you break down complexity into clear actions
  • Builder mentality: you create solutions where none exist
  • High ownership: you operate independently with minimal guidance
  • Strategic + execution balance: you can design and implement
  • Strong stakeholder management: you influence without authority

Nice to Have

  • Experience in operational environments (logistics, marketplaces, large-scale ops)
  • Exposure to live events or large-scale physical operations
  • Analytical skills (Excel, SQL) are a plus

Languages

  • Fluent English required

What We Offer:

  • Ownership of the most complex and strategic projects in the company
  • High visibility and direct exposure to senior leadership
  • The opportunity to build operations from scratch at global scale
  • A fast-paced environment with real autonomy and impact

Benefits & Perks:

  • Attractive compensation package and the potential to earn a significant bonus for top performance.
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Home office friendly
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with!
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption
  • Gympass
  • Possibility to receive in advance part of your salary by Payflow

Strategic Event Operations Manager - London employer: FeverUp

Fever is an exceptional employer that empowers its employees to take ownership of complex, high-impact projects in the vibrant city of London. With a dynamic work culture that fosters autonomy and innovation, team members enjoy significant professional growth opportunities while collaborating with a talented, international team. The attractive benefits package, including competitive compensation, flexible working arrangements, and discounts on events, makes Fever a truly rewarding place to work for those passionate about transforming the live entertainment landscape.
FeverUp

Contact Detail:

FeverUp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Event Operations Manager - London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly!

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements. This is your chance to demonstrate how you can tackle complex problems and design operational strategies, just like we do at Fever.

✨Tip Number 3

Prepare for interviews by practising common questions and scenarios related to event operations. Think about how you would handle ambiguity and lead cross-functional teams. We want to see your problem-solving skills in action!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Fever team and our mission to revolutionise live entertainment.

We think you need these skills to ace Strategic Event Operations Manager - London

Operational Strategy
Project Management
Problem Solving
Stakeholder Management
Cross-functional Leadership
Analytical Skills
Process Design
Execution Oversight
Adaptability
Ownership
Communication Skills
Strategic Thinking
Ambiguity Management
Team Collaboration

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for live events and culture shine through! We want to see how your passion aligns with our mission at Fever. Share experiences that highlight your love for creating unforgettable moments.

Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Event Operations Manager role. Highlight relevant experience in managing complex projects and problem-solving in ambiguous situations. We appreciate when you connect your skills directly to what we’re looking for!

Be Clear and Concise: Keep your application straightforward and to the point. We value clarity, so avoid jargon and focus on communicating your achievements and skills effectively. Remember, less is often more!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at FeverUp

✨Know Your Events Inside Out

Before the interview, dive deep into Fever's past events and partnerships. Understand their unique operational challenges and how they’ve tackled them. This will not only show your enthusiasm but also help you discuss how you can contribute to their mission.

✨Showcase Your Problem-Solving Skills

Prepare examples from your previous experience where you've successfully navigated ambiguity and solved complex problems. Be ready to explain your thought process and how you broke down challenges into actionable steps, as this is crucial for the role.

✨Demonstrate Your Builder Mentality

Fever is looking for someone who can create solutions from scratch. Think of instances where you've designed processes or workflows in your past roles. Highlight your ability to innovate and adapt, especially in high-pressure situations.

✨Engage with Stakeholders

Since cross-functional leadership is key, prepare to discuss how you've managed relationships with various stakeholders. Share specific strategies you used to align teams and ensure everyone was on the same page, showcasing your strong communication skills.

Strategic Event Operations Manager - London
FeverUp
Location: London

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