At a Glance
- Tasks: Lead the execution of exciting live events and ensure everything runs smoothly.
- Company: Join Fever, a leading tech platform transforming culture and entertainment worldwide.
- Benefits: Attractive salary, bonuses, discounts on events, and health insurance.
- Other info: Dynamic environment with opportunities for professional growth and a young, international team.
- Why this job: Be part of high-impact events and make a real difference in live entertainment.
- Qualifications: 5-10 years in live event operations with strong team management skills.
The predicted salary is between 50000 - 70000 £ per year.
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
About the Role: We are looking for a Senior Onsite Operations Lead to oversee the execution of our most important events on the ground. This role is focused on operational excellence in live environments. You will be responsible for ensuring that events run smoothly, teams perform at a high level, and partners feel confident throughout the execution.
Key Responsibilities:
- Onsite Leadership & Execution: Lead the onsite execution of medium and large-scale events. Act as the main operational reference point during live events. Ensure all operations run smoothly, efficiently, and on time.
- Team Management (Onsite Staff): Coordinate and lead onsite staff (coordinators, temporary staff, suppliers). Ensure roles and responsibilities are clearly understood. Proactively identify underperformance and correct it in real time. Maintain high standards of professionalism and execution.
- Operational Excellence & Standards: Ensure processes and tools are correctly applied onsite. Detect and fix operational issues immediately. Maintain consistency and quality across all event setups.
- Partner Interaction (Onsite): Act as the main point of contact for partners during event execution. Provide confidence, clarity, and quick responses to any situation. Represent Fever with professionalism and control.
- Collaboration with Strategic Teams: Work closely with Strategic Event Managers to understand event design. Translate operational plans into real-world execution. Provide feedback to improve future setups.
What Success Looks Like:
- Events run smoothly without operational friction.
- Onsite teams are organized, accountable, and performing at a high level.
- Issues are resolved immediately, without escalation.
- Partners feel confident and well-managed onsite.
- Execution is consistent and aligned with defined processes.
About You:
Experience: 5–10 years of experience in live event operations, hospitality, or similar onsite-heavy roles. Proven experience managing teams in real-time environments. Strong track record in delivering high-quality execution under pressure.
Skills & Mindset: Execution-focused: you get things done in real environments. Strong presence: you can lead teams and take control when needed. Detail-oriented: you notice and fix small issues before they escalate. Decisive: you act quickly and confidently in live situations. People leader: you know how to motivate and correct teams.
Nice to Have: Experience in large-scale or high-complexity events. Familiarity with operational tools (ticketing, access control, POS, etc.).
Languages: Fluent English required (local language is a plus depending on region).
What We Offer:
- A key role in the execution of high-impact events.
- Exposure to complex and large-scale projects.
- The opportunity to work closely with strategic teams and grow within operations.
- A dynamic, fast-paced environment with real responsibility.
Benefits & Perks: Attractive compensation package and the potential to earn a significant bonus for top performance. Opportunity to have a real impact in a high-growth global category leader. 40% discount on all Fever events and experiences. Responsibility from day one and professional and personal growth. Great work environment with a young, international team of talented people to work with! Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption. WellHub. Possibility to receive in advance part of your salary by Payflow.
Senior Onsite Operations Lead - London employer: FeverUp
At Fever, we pride ourselves on being a dynamic and innovative employer that champions creativity and collaboration. Our London office offers a vibrant work culture where you can thrive in a flexible environment, enjoy comprehensive health benefits, and take advantage of exciting growth opportunities from day one. Join us to be part of a team that is reshaping the future of entertainment while enjoying perks like 40% off experiences and stock options in a high-growth global leader.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Onsite Operations Lead - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your operational excellence in live environments. Share examples of how you've led teams or solved problems on the spot. This will make you stand out as a hands-on leader.
✨Tip Number 3
Be proactive! If you see an opportunity to improve something, speak up. Whether it’s during an interview or a networking event, showing that you can identify and fix issues will highlight your detail-oriented mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fever team and our mission to revolutionise live entertainment.
We think you need these skills to ace Senior Onsite Operations Lead - London
Some tips for your application 🫡
Show Your Passion for Live Events:When writing your application, let your enthusiasm for live events shine through! We want to see how your experience aligns with our mission to democratise access to culture and entertainment. Share specific examples of events you've managed and what made them successful.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your key achievements and skills without unnecessary fluff. This helps us quickly see how you fit into the role of Senior Onsite Operations Lead.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the role. Mention how your hands-on experience and leadership skills will contribute to the success of our events at Fever.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at FeverUp
✨Know the Company Inside Out
Before your interview, dive deep into Fever's mission and values. Understand their approach to live entertainment and how they leverage technology. This knowledge will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Senior Onsite Operations Lead, you'll need to demonstrate your ability to lead teams effectively. Prepare examples from your past experiences where you've successfully managed teams in high-pressure situations. Highlight how you motivated your team and resolved conflicts to ensure smooth operations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life event scenarios. Think about how you would handle operational issues or underperformance during an event. Practising these scenarios will help you articulate your thought process and decision-making skills clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about Fever's upcoming projects or how they measure success in their events. This not only shows your enthusiasm but also gives you a chance to assess if the company culture aligns with your values.
