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- Tasks: Support site management, ensure customer satisfaction, and lead exciting immersive events.
- Company: Join a vibrant team at Bombastik! in London, creating unforgettable experiences.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of an adrenaline-fueled adventure while building community connections.
- Qualifications: 3 years in operations or hospitality, strong leadership, and excellent communication skills.
- Other info: Passion for live events and a commitment to diversity and inclusion are essential.
The predicted salary is between 30000 - 42000 £ per year.
ABOUT THE ROLE
The Experience Assistant Site Manager supports and facilitates the manager's work. They assist in the daily operational management of the site and substitute for the manager in their absence. The assistant may have a different yet complementary profile to that of their manager. Assistant Managers will be welcoming and briefing clients, leading sessions and ensuring customer loyalty.
Based in London, the Experience Assistant Site Manager will sit within the local site Management Team and report directly to the Site Manager and Fever Originals Local team. You will support local operational decisions and assist in ongoing budget and operational optimization efforts. You will also actively work towards building the brand within the city community through community partnerships and private events.
This position requires someone with an action-bias who is ready to roll up their sleeves and take ownership over the site, all while understanding and abiding by the policies and procedures set out by our Corporate Team and Production Partners.
LOCATION AND ESTIMATED START DATE: December 2025 / London
GENERAL RESPONSIBILITIES:
- Administrative Reporting and Accounting Responsibilities: Handling calls from clients, suppliers and partners; Ability to monitor the activity indicators of a center; Ensuring the proper use of the box office; Collecting mail and managing invoices from clients or suppliers; Drafting meeting summaries and sharing them with the team; Participating in debriefing sessions with the manager to track progress; Organizing brainstorming sessions with the team for specific goals.
- Management Responsibilities: Ensuring high-quality customer service and client satisfaction; Assisting with recruitment schedule development and inventory management; Supporting the onboarding, training and integration of new hires.
- Business Responsibilities: Assistant Managers are expected to run different sessions themselves during the week, setting an example for the on-site staff; Assisting in growing the business by attracting new B2B & B2C customers, responding to enquiries and ensuring the utmost satisfaction and a consistent word of mouth; Guaranteeing our venue will always be a safe & welcoming place to visit and work in; Maintaining great relationships with guests, suppliers and partners (i.e. our partner local charity).
SKILLS & REQUIREMENTS:
- 3 years of experience in operations, hospitality, live entertainment, franchise management or a related industry.
- An understanding of budgeting and controlling expenses and retail operations.
- Leadership and management skills and ability to communicate effectively in oral and written communication.
- Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner.
- Friendly, energetic and enthusiastic personality.
- Comfortable with technology and basic troubleshooting.
- Ability to problem-solve and think quickly on your feet.
- Ability to stand for extended periods of time; moderate level of physical ability is required.
- Reliable transportation and ability to arrive on time for scheduled shifts.
- Flexible schedule (evenings, weekends and holidays may be required).
- Proficiency in Google Suite.
- Strong commitment to equity, diversity, inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status.
- Encouraged to have knowledge of live entertainment and a certain passion for the brand; live events and/or theme park experience is a plus!
Required Experience: Manager
Key Skills: Marketing, Catering, Organizational skills, Hospitality Experience, Management Experience, HubSpot, Event Planning, Events Management, Project Management, Event Marketing, Leadership Experience, Negotiation.
Employment Type: Temp
Experience: years
Vacancy: 1
Assistant Site Manager Events in London employer: FeverUp
Contact Detail:
FeverUp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Site Manager Events in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the brand and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Site Manager, especially in operations and customer service.
✨Tip Number 3
Show off your personality! The role requires someone energetic and enthusiastic, so let your passion shine through during the interview. Share stories that highlight your problem-solving skills and ability to manage multiple priorities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.
We think you need these skills to ace Assistant Site Manager Events in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being part of our vibrant team and contributing to the immersive experiences we create.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in operations, hospitality, or live entertainment. We love seeing how your background aligns with what we do at StudySmarter!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at FeverUp
✨Know the Experience Inside Out
Before your interview, dive deep into understanding the immersive experience that Bombastik! offers. Familiarise yourself with the challenges and themes of the game, as well as the overall brand ethos. This will not only show your enthusiasm but also help you connect your skills to the role.
✨Showcase Your Operational Savvy
Be ready to discuss your previous experience in operations or hospitality. Prepare specific examples where you've successfully managed budgets, improved customer satisfaction, or led a team. Highlighting your action-bias and problem-solving skills will resonate well with the hiring team.
✨Demonstrate Your People Skills
As an Assistant Site Manager, you'll be interacting with clients and staff regularly. Share anecdotes that showcase your friendly, energetic personality and your ability to build relationships. Emphasise your commitment to customer service and how you've handled challenging situations in the past.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the role, the team dynamics, and the company's vision for community engagement. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
