At a Glance
- Tasks: Lead and execute high-impact events, ensuring smooth operations and team performance.
- Company: Join a dynamic team at a global leader in event execution.
- Benefits: Attractive salary, bonuses, health insurance, and 40% off all events.
- Other info: Fast-paced environment with opportunities for professional growth and responsibility from day one.
- Why this job: Make a real impact in exciting live environments with a talented international team.
- Qualifications: 5-10 years in live event operations and strong team management skills.
The predicted salary is between 50000 - 65000 £ per year.
About the Role
Senior Onsite Operations Lead to oversee the execution of our most important events on the ground. Focused on operational excellence in live environments, you’ll ensure events run smoothly, teams perform at a high level, and partners feel confident throughout the execution.
Key Responsibilities
- Onsite Leadership & Execution
- Lead the onsite execution of medium and large-scale events
- Act as the main operational reference point during live events
- Ensure all operations run smoothly, efficiently, and on time
- Team Management (Onsite Staff)
- Coordinate and lead onsite staff (coordinators, temporary staff, suppliers)
- Ensure roles and responsibilities are clearly understood
- Proactively identify underperformance and correct it in real time
- Maintain high standards of professionalism and execution
- Operational Excellence & Standards
- Ensure processes and tools are correctly applied onsite
- Detect and fix operational issues immediately
- Maintain consistency and quality across all event setups
- Partner Interaction (Onsite)
- Act as the main point of contact for partners during event execution
- Provide confidence, clarity, and quick responses to any situation
- Represent Fever with professionalism and control
- Collaboration with Strategic Teams
- Work closely with Strategic Event Managers to understand event design
- Translate operational plans into real-world execution
- Provide feedback to improve future setups
What Success Looks Like
- Events run smoothly without operational friction
- Onsite teams are organized, accountable, and performing at a high level
- Issues are resolved immediately, without escalation
- Partners feel confident and well-managed onsite
- Execution is consistent and aligned with defined processes
About You
Experience
- 5–10 years of experience in live event operations, hospitality, or similar onsite-heavy roles
- Proven experience managing teams in real-time environments
- Strong track record in delivering high-quality execution under pressure
Skills & Mindset
- Execution-focused: you get things done in real environments
- Strong presence: you can lead teams and take control when needed
- Detail-oriented: you notice and fix small issues before they escalate
- Decisive: you act quickly and confidently in live situations
- People leader: you know how to motivate and correct teams
Nice to Have
- Experience in large-scale or high-complexity events
- Familiarity with operational tools (ticketing, access control, POS, etc.)
Languages
- Fluent English required (local language is a plus depending on region)
What We Offer
- A key role in the execution of high-impact events
- Exposure to complex and large-scale projects
- The opportunity to work closely with strategic teams and grow within operations
- A dynamic, fast-paced environment with real responsibility
Benefits & Perks
- Attractive compensation package and potential to earn a significant bonus for top performance
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with
- Health insurance and other benefits such as flexible remuneration with a 100% tax exemption
- WellHub access
- Possibility to receive part of salary in advance via Payflow
We are committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age, or caring responsibilities. We encourage everyone to apply. If you require accommodation during the selection process, please contact our Talent team and we’ll help you have a welcoming and seamless journey.
Senior Onsite Operations Lead - London employer: Fever
Fever is an exceptional employer that prioritises employee well-being and growth, offering a remote-friendly work culture that encourages collaboration and innovation. With competitive benefits such as stock options and 28 days of annual leave, employees are empowered to thrive both personally and professionally while working in the vibrant heart of London. Join us to lead impactful projects and develop your career in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Onsite Operations Lead - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend meetups, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show up prepared! When you land an interview, make sure you know the ins and outs of the company and its events. Bring examples of how you've tackled challenges in live environments before. This will show them you’re ready to hit the ground running!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Senior Onsite Operations Lead position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you’re genuinely interested in being part of our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly!
We think you need these skills to ace Senior Onsite Operations Lead - London
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your experience in live event operations. We want to see how you've led teams and executed events under pressure, so don’t hold back on those impressive stories!
Be Detail-Oriented:Since the role is all about operational excellence, it’s crucial to demonstrate your attention to detail. Mention specific processes or tools you’ve used to maintain high standards in past events. We love a candidate who can spot the small stuff before it becomes a big issue!
Keep It Professional Yet Personal:While we want to see your professional side, don’t forget to let your personality shine through! Use a friendly tone and show us why you’re passionate about event management. We’re looking for someone who can lead with confidence and connect with partners.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Fever
✨Know Your Events Inside Out
Before the interview, make sure you research the types of events the company typically runs. Familiarise yourself with their past events and think about how your experience aligns with their operational needs. This will show that you're genuinely interested and ready to hit the ground running.
✨Demonstrate Leadership Skills
Be prepared to share specific examples of how you've successfully led teams in high-pressure situations. Highlight your ability to motivate staff and resolve conflicts on the spot. This is crucial for a role that requires onsite leadership during live events.
✨Showcase Your Problem-Solving Abilities
Think of instances where you've had to quickly identify and fix operational issues during an event. Be ready to discuss these scenarios in detail, as the interviewers will want to see how you handle challenges and maintain operational excellence under pressure.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their current projects and how they measure success in their events. This not only shows your interest but also gives you insight into their expectations and culture.
