At a Glance
- Tasks: Lead a vibrant street food unit, ensuring smooth operations and an amazing guest experience.
- Company: Join DOME, a dynamic company creating exciting food-led destinations across London.
- Benefits: Enjoy personal development, expert training, discounts, and a fun team environment.
- Other info: Great opportunities for growth in festivals and events with a supportive team.
- Why this job: Be part of a high-energy summer operation in one of London's busiest locations.
- Qualifications: Strong leadership skills and a passion for food and customer service.
The predicted salary is between 30000 - 40000 £ per year.
DOME is looking for a charismatic and kind Street Food Unit Manager to join our team on the Southbank starting April 2026. DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus.
By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences. Our Southbank site is one of our busiest and most exciting seasonal operations. Each summer we operate a few different in-house brands and a rotating international guest-chef residency featuring standout chefs from New York and France. Sitting in one of London’s highest footfall locations, Southbank attracts people from all walks of life, from locals and tourists to theatre-goers and weekend crowds. The season runs from May to September, with a team of around 40 people working across the site. It’s fast-paced, high-energy and people-focused, offering a dynamic summer environment where great food, strong teamwork, and constant momentum define the experience.
The Role:
- Run the unit end-to-end, owning daily operations, standards, safety, and site performance while ensuring smooth opening, closing, and inspections.
- Build and lead a motivated, well-trained team, creating a positive culture through clear communication, development, and strong leadership.
- Lead product and service excellence, embedding brand standards, strong food quality, great guest experience, and driving sales through confident leadership.
- Be accountable for compliance and people, delivering strong food safety results, leading and developing teams, and managing performance, training, and engagement.
- Control the commercial performance, managing stock, labour, suppliers, and systems to reduce waste, improve efficiency, and grow sales.
Benefits:
- Growth, personal development and career opportunities in festivals and events.
- Expert leadership and management training from some top providers.
- Fun, friendly, casual and seriously experienced team.
- Discount off food and drink at any of our events, festivals, pop-ups or restaurants.
- Good quality uniform.
- Employee Assistance Program to support your health and wellbeing.
- Bonus scheme for all team members - whatever your level.
Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.
Food Retail Unit Manager in London employer: Festivals
DOME is an exceptional employer, offering a vibrant and dynamic work environment on the bustling Southbank, where creativity and teamwork thrive. With a strong focus on personal development and career growth, employees benefit from expert training, a supportive culture, and exciting opportunities to engage with diverse audiences through our unique food-led experiences. Join us for a rewarding summer season filled with delicious food, strong camaraderie, and the chance to lead a passionate team in one of London's most iconic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Food Retail Unit Manager in London
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Festivals are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Food Retail Unit Manager in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Festivals.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Festivals. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Festivals
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
