Festival Unit Manager in London

DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus.

In the Summer season we take some mega teams on the road across the UK, from Scotland down to the Isle of Wight, who run experience-led food halls with our 6 in-house brands, at some of the country’s biggest and best-loved music festivals. Festival life is intense and fast-paced, with long shifts, big volumes, and high standards, but it’s also hugely rewarding. You’ll live and work closely with your team all summer, sharing camps, late nights, headline artists, crew access, and the kind of moments and friendships that only come from doing something memorable together.

As we continue to operate multiple high-volume food units at festivals across the UK, we’re looking for experienced, hands-on Unit Managers to take full ownership of their brand and unit. This role is key to keeping things running smoothly day to day — leading teams of 6, maintaining standards, and ensuring great food and service in intense, fast-paced festival environments.

We’re looking for:

• You’re an energetic and experienced festival Unit, kiosk or concession manager with a background in fast paced hospitality, street food, festivals or quick service dining.
• You love leading, inspiring and motivating teams through the most energy fuelled shifts and take pride in running your unit to the highest standards.
• Hands-on and unstoppable - you embrace busy days and the excitement of life on the road, working closely with a close-knit team to deliver unforgettable festival experiences across the UK.

Responsibilities include:

• Running the day-to-day operation of a festival food unit, including setup, service, and close-down.
• Leading, supporting, and motivating your team to deliver consistent food quality and service.
• Managing stock, ordering, wastage, and costs in line with targets.
• Ensuring food safety, health & safety, and EHO compliance at all times.
• Building and managing rotas, staffing levels, and day-to-day people issues.
• Working closely with operations, warehouse, and build/break teams to manage stock and equipment.
• Reporting weekly on performance, costs, people, compliance, and upcoming needs.

What we offer:

• Permanent, full-time roles with development plans to build experience, confidence and a career within festival operations.
• Performance based bonuses.
• Regularly arranged social occasions.
• Employee Assistance Programme - free therapy sessions and financial support.
• Slick and fun online and in-person training with rewards for learning and growing.
• Regular 1-2-1 time with your manager for good things and challenges.
• Festival starter pack - camping equipment, uniform, essentials and more.
• 50% F&B discount at all our venues and locations for you and 3 friends.
• Access to some of the biggest and best festivals in the UK.
• A creative, ambitious and collaborative environment.
• Seriously experienced team - with lots of support and knowledge to soak up.
• Work with some well-known international guest residents at pop-ups.
• Opportunity to build experience and exposure with events, catering, festivals, pop-ups or restaurants, with one team.