Food Retail Unit Manager

Food Retail Unit Manager

Seasonal 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant street food unit, ensuring smooth operations and an amazing guest experience.
  • Company: Join DOME, a dynamic company creating exciting food-led destinations across London.
  • Benefits: Enjoy growth opportunities, expert training, discounts, and a fun team environment.
  • Other info: Experience a fast-paced environment with a diverse team and memorable events.
  • Why this job: Be part of a high-energy summer operation in one of London's busiest locations.
  • Qualifications: Strong leadership skills and a passion for food and customer service.

The predicted salary is between 30000 - 40000 £ per year.

DOME is looking for a charismatic and kind Street Food Unit Manager to join our team on the Southbank starting April 2026. DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus.

By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences. Our Southbank site is one of our busiest and most exciting seasonal operations. Each summer we operate a few different in-house brands and a rotating international guest-chef residency featuring standout chefs from New York and France. Sitting in one of London’s highest footfall locations, Southbank attracts people from all walks of life, from locals and tourists to theatre-goers and weekend crowds. The season runs from May to September, with a team of around 40 people working across the site. It’s fast-paced, high-energy and people-focused, offering a dynamic summer environment where great food, strong teamwork, and constant momentum define the experience.

Responsibilities

  • Run the unit end-to-end, owning daily operations, standards, safety, and site performance while ensuring smooth opening, closing, and inspections.
  • Build and lead a motivated, well-trained team, creating a positive culture through clear communication, development, and strong leadership.
  • Lead product and service excellence, embedding brand standards, strong food quality, great guest experience, and driving sales through confident leadership.
  • Be accountable for compliance and people, delivering strong food safety results, leading and developing teams, and managing performance, training, and engagement.
  • Control the commercial performance, managing stock, labour, suppliers, and systems to reduce waste, improve efficiency, and grow sales.

Benefits

  • Growth, personal development and career opportunities in festivals and events.
  • Expert leadership and management training from some top providers.
  • Fun, friendly, casual and seriously experienced team.
  • Discount off food and drink at any of our events, festivals, pop-ups or restaurants.
  • Good quality uniform.
  • Employee Assistance Program to support your health and wellbeing.
  • Bonus scheme for all team members - whatever your level.

About Truffle Burger

Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

Food Retail Unit Manager employer: Festivals

DOME is an exceptional employer, offering a vibrant and dynamic work environment on the bustling Southbank, where creativity and teamwork thrive. With a focus on personal development and career growth, employees benefit from expert training, a supportive culture, and exciting opportunities to engage with diverse audiences through our unique food-led experiences. Join us for a rewarding summer season filled with delicious food, strong camaraderie, and the chance to lead a passionate team in one of London's most iconic locations.

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Contact Details:

Festivals Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Food Retail Unit Manager

Tip Number 1

Network like a pro! Get out there and chat with people in the food industry. Attend events, festivals, or even pop-ups where DOME operates. You never know who might be looking for a passionate Street Food Unit Manager!

Tip Number 2

Show off your personality! When you get the chance to meet potential employers, let your charisma shine through. DOME values a positive culture, so being friendly and approachable can really set you apart.

Tip Number 3

Prepare for the interview by knowing DOME inside out. Familiarise yourself with their brands, menu offerings, and the vibrant atmosphere they create. This will show you're genuinely interested and ready to lead a team in that exciting environment.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the DOME family and ready to dive into the fast-paced world of food retail.

We think you need these skills to ace Food Retail Unit Manager

Leadership Skills
Team Management
Communication Skills
Operational Management
Food Safety Compliance
Customer Service Excellence
Sales Management

Some tips for your application 🫡

Show Your Passion for Food:When you're writing your application, let your love for food and the vibrant atmosphere of street food shine through. We want to see how excited you are about creating memorable experiences for our guests!

Highlight Your Leadership Skills:As a Food Retail Unit Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share examples of how you've motivated teams in the past and created a positive work culture.

Be Specific About Your Experience:Tailor your application by including specific examples from your previous roles that relate to the responsibilities listed in the job description. We love seeing how your background aligns with what we do at DOME!

Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity on the Southbank.

How to prepare for a job interview at Festivals

Know Your Stuff

Before the interview, dive deep into DOME's mission and values. Familiarise yourself with their brands, especially Truffle Burger, and understand what makes them unique. This will show your genuine interest and help you connect your experience to their goals.

Showcase Your Leadership Skills

As a Food Retail Unit Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Highlight your communication style and how you create a positive culture, as this is crucial for the role.

Emphasise Your Operational Know-How

Be ready to discuss your experience with daily operations, compliance, and performance management. Share specific instances where you've improved efficiency or driven sales, as these are key responsibilities for the position.

Bring Your Passion for Food

DOME thrives on creating memorable food experiences. Talk about your love for food and how it drives your work. Whether it's through innovative menu ideas or exceptional guest service, let your passion shine through during the interview.