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- Tasks: Lead the Front of House team and ensure smooth venue operations during shows.
- Company: Join Assembly Festival, a prestigious venue at the Edinburgh Festival Fringe.
- Benefits: Earn from £15.25 per hour and gain valuable experience in a vibrant environment.
- Why this job: Be the face of the festival and create memorable experiences for audiences and performers.
- Qualifications: Experience in theatre and strong leadership skills are essential.
- Other info: Roles available from mid-July to end of August, perfect for summer work.
The predicted salary is between 30000 - 30000 £ per year.
Assembly Festival is one of the longest-running and most prestigious multi-space venues operating as part of the Edinburgh Festival Fringe. For more than four decades we have welcomed thousands of artists onto the Assembly stages. Last year presented around 250 shows across August and this year Assembly Festival once again brings back the magic to the city and be a part of the 79th Edinburgh Festival Fringe.
The Front of House Supervisor will work as part of the Front of House (FOH) team to manage the smooth operation of the venues and the site before, during and after shows. The role will require an ability to manage a team and be aware of expected movements of audiences and performers, facilitating the fast turnaround between shows and to be the face of Assembly to audience members and performers.
Front of House Supervisors should be experienced within a theatre environment and have experience seating large venues quickly and with grace. The ability to lead a team and respond in a fast-paced environment is required. We operate 5 venue hubs, so we need a large team of strong customer-focused team members who are confident working with the public, are bright, bubbly and approachable.
Roles are available in Edinburgh from mid to end July and roll through until the end of August to cover the Fringe Festival and other events that we operate across the summer. Rate of pay from £15.25 per hour, depending on venue and experience. Staff are required to be 18+ due to the licensed nature of our sites, and have a legal right to work in the UK; no Visas are able to be offered for these roles.
Assembly Festival is committed to equal opportunities in employment. We actively welcome applications from people of all backgrounds, particularly those underrepresented in the arts and events sector. If you require any adjustments to the recruitment process, please let us know.
Front of House Supervisor [multiple positions] employer: Festivals Edinburgh
Contact Detail:
Festivals Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor [multiple positions]
✨Tip Number 1
Get to know the venue! Familiarise yourself with Assembly Festival's layout and operations. This will not only help you stand out during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or past employees on social media. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your customer service skills! During any interactions, whether it's an interview or a casual chat, demonstrate your ability to handle fast-paced situations with a smile. We love bright and bubbly personalities!
✨Tip Number 4
Be proactive! If you see an opportunity to volunteer or get involved with events leading up to the festival, jump on it. This shows your commitment and could lead to a job offer when you apply through our website.
We think you need these skills to ace Front of House Supervisor [multiple positions]
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Front of House Supervisor at Assembly Festival. Share any relevant experiences that highlight your love for theatre and customer service.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your experience in managing teams and working in fast-paced environments. We’re looking for those who can handle the hustle and bustle of the Fringe, so make it clear how you fit the bill!
Be Personable: Remember, we’re all about being bright, bubbly, and approachable! Use a friendly tone in your application to reflect the kind of personality we’re looking for. Show us that you can connect with both audience members and performers alike.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Assembly Festival.
How to prepare for a job interview at Festivals Edinburgh
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Assembly Festival and its venues. Research their history, the types of shows they host, and their audience. This will not only show your enthusiasm but also help you answer questions about how you can contribute to the smooth operation of the Front of House.
✨Showcase Your Team Leadership Skills
As a Front of House Supervisor, you'll need to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight your ability to keep things running smoothly during busy times, as this is crucial for the role.
✨Demonstrate Your Customer Service Prowess
Since the role involves being the face of Assembly to audience members, be ready to discuss your customer service experience. Share specific instances where you’ve gone above and beyond to ensure a positive experience for customers, especially in a theatre or event setting.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential challenges you might encounter during the festival, such as managing large crowds or dealing with unexpected issues, and prepare thoughtful responses that demonstrate your quick thinking and adaptability.