At a Glance
- Tasks: Be the friendly face of the festival, ensuring visitors have an amazing experience.
- Company: Join the UK's largest visual art festival and be part of something special.
- Benefits: Earn £13.45 per hour with flexible part-time or full-time roles.
- Other info: Great opportunity to build your network in the creative industry.
- Why this job: Make a real impact in the arts while connecting with diverse communities.
- Qualifications: Enthusiasm and a passion for art are key; no prior experience needed!
The predicted salary is between 13 - 13 £ per hour.
Programme Assistant - Front of House [multiple positions]
£13.45 per hour
Part Time, Fixed Term, Full Time
About Us
EAF (Edinburgh Art Festival) is the UK’s largest annual festival of visual art. The festival was founded in 2004 to provide a dedicated platform for the visual arts at the heart of Edinburgh’s summer festivals. EAF cultivates connections between communities, artists and collaborators to develop contemporary visual art projects. Every August, we present the UK’s largest visual art festival that is rooted in Edinburgh and Scotland, with global dialogue. Our year-round Civic programme allows us to work year-round, building ongoing relationships with local artists, initiatives, and communities.
About the Role
We are seeking enthusiastic, friendly and engaged individuals to join our team and provide an outstanding visitor experience. Programme Assistants will play a key role in the festival, being the first point of contact for visitors to our programme, whilst playing an important role in ensuring the security of artworks, and the safety of visitors and staff. In 2026 Programme Assistants will be based across a range of sites and venues relating to: our Commissions Programme; the EAF welcome space and wider events programme.
Apply: by sending a CV and cover letter (max 2 pages), by email, outlining how your skills and experience meet the requirements of the job, to Alice Keen, Festival Manager at jobs@edinburghartfestival.com and quoting Programme Assistant in the email subject header.
Deadline: midnight on Monday 1 June
Interviews: TBC
EAF is committed to creating a more equitable and inclusive arts sector. We actively encourage applications from individuals who are underrepresented in the visual arts, including those from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQ+ communities, and those from lower socio-economic backgrounds. We are committed to making our recruitment process as accessible as possible. If you require this information in an alternative format, or need support at any stage of the application process, please get in touch and we will do our best to accommodate your needs.
Front of House Programme Assistant — Festival Visitor Experience employer: Festivals Edinburgh
EAF is an exceptional employer that fosters a vibrant and inclusive work culture, making it an ideal place for those passionate about the arts. With a commitment to employee growth and community engagement, staff members have the unique opportunity to connect with local artists and contribute to Scotland's largest visual art festival. Working in the heart of Edinburgh, you will be part of a dynamic team dedicated to delivering outstanding visitor experiences while promoting equity and accessibility in the arts.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Programme Assistant — Festival Visitor Experience
✨Tip Number 1
Get to know the festival! Familiarise yourself with EAF's mission and past events. This way, when you chat with the team or during interviews, you can show your genuine interest and passion for what they do.
✨Tip Number 2
Network like a pro! Attend local art events or festivals to meet people in the industry. Building connections can lead to opportunities and insider tips that might just give you the edge in landing that Programme Assistant role.
✨Tip Number 3
Practice your people skills! As a Front of House Programme Assistant, you'll be the face of the festival. Role-play common visitor interactions with friends or family to boost your confidence and ensure you're ready to provide an outstanding experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and really want to be part of the EAF team. Don’t forget to highlight your relevant skills and experiences in your cover letter!
We think you need these skills to ace Front of House Programme Assistant — Festival Visitor Experience
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Programme Assistant role. Highlight any relevant experience you have in visitor services or the arts, and don’t forget to showcase your friendly personality!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the Edinburgh Art Festival and how your skills align with the role. Keep it concise and engaging!
Follow the Application Instructions:Pay close attention to the application instructions. Remember to send your CV and cover letter via email to Alice Keen, and make sure to include 'Programme Assistant' in the subject line. We love it when applicants follow directions!
Show Your Enthusiasm:Let your enthusiasm for the role and the festival come through in your application. We’re looking for individuals who are excited about providing an outstanding visitor experience, so don’t hold back!
How to prepare for a job interview at Festivals Edinburgh
✨Know the Festival Inside Out
Before your interview, make sure you research the Edinburgh Art Festival thoroughly. Understand its mission, key programmes, and the role it plays in the community. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Programme Assistant, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. Highlighting your friendly and engaging personality will resonate well with the interviewers.
✨Demonstrate Your Passion for the Arts
Express your genuine interest in visual arts and festivals. Share any relevant experiences, whether it's attending art events, volunteering, or working in similar roles. This passion can set you apart from other candidates who may not have the same level of enthusiasm.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the festival's future plans, the team culture, or how they measure visitor experience success. This shows that you're not just interested in the job, but also in contributing to the festival's growth.
