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- Tasks: Manage doctor notes using AI, handle patient queries, and support clinic administration.
- Company: Fertility Associates is a leading fertility clinic in New Zealand, dedicated to patient care and outcomes.
- Benefits: Enjoy 5 weeks annual leave, free parking, birthday off, and a bonus scheme!
- Why this job: Make a real difference in patients' lives while working in a supportive and collaborative environment.
- Qualifications: Experience in medical admin, strong typing skills, and a tech-savvy attitude are essential.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 30000 - 42000 £ per year.
Medical Administrator for Fertility Clinic
Add expected salary to your profile for insights
Here at Fertility Associates patients receive the latest options from top clinicians committed to providing the very best care through our network of clinics across Aotearoa New Zealand, for both private and publicly-funded treatment.
Throughout our 37 years, we have brought over 30,000 babies into the world with our commitment to delivering quality solutions, strong customer ethos, and excellent patient outcomes. Our team culture encourages collaboration and support, with all team members working towards common goals.
Our values of Care | Tiaki, Responsiveness | Te Whakautu, and Excellence | Kairangi are the starting point for all of our actions as we aspire to provide the best care for patients of all backgrounds, and to be an inclusive and equitable workplace for all.
Why choose Fertility Associates?
A fertility journey is a significant experience for patients, often something they will always remember. Our staff make a difference in the lives of others through caring, kindness and empathy, helping them towards becoming parents. Influencing that patient experience is what makes our jobs rewarding.
If that sound like something you’d like to do, get in touch. Join us!
We offer 5 weeks annual leave, free car parking, a discretionary bonus scheme, a slowdown period over Christmas, and an extra day off for your birthday! Importantly, we genuinely care about the wellbeing of our people.
The Role
This role is full-time, 40 hours per week. This position is two roles in one – first working with our new AI system to process doctor notes (a new change from the traditional medical typist role) and secondly working with the wider Administration team undertaking general clinic administrative duties.
This is a varied and fast-paced role with many moving parts and requires someone who genuinely enjoys learning and having a wide knowledge base, often the first point of call for questions.
Responsibilities:
Process and manage up to 100 doctor\’s letters per week on new AI system
Edit and send documents via app to doctors and patients
Provide doctor diary management support and scheduling
Work in software platforms (MediTex, Salve), with accuracy
Attend reception – take payments, book appointments, and answer patient queries (which can often include answering a lot of phone calls!)
Ensure accuracy and thoroughness of detail in communications
Work independently and use initiative
Ideal candidate, skills and experience
We are looking for someone who is able to portray a mature and empathetic approach, has a warm and friendly demeanour, and whose values align with Fertility Associates. We’re also looking for someone with:
Experience in medical admin or similar professional space
Strong grammar, typing, and editing skills
Traditional typing dictation experience not required, however familiarity with medical documentation and terminology is beneficial
Tech-savvy – comfortable with the basics and willing and able to learn new software
High attention to detail and self-motivated
Exceptional attention to detail and accuracy
The ability to maintain confidentiality, and act in a friendly but professional manner
If you’d like to influence the patient experience, where people often become parents, please get in touch.
We will be processing applications as they are received.
Note we will only consider candidates that have NZ residency or a current valid work visa. Please do not apply if you cannot fulfil this requirement.
A fertility journey is a significant experience for patients, often something they will always remember. If you’d like to influence that patient experience, where people often become parents, please get in touch. Applications will be processes as they are received.
We value the breadth of knowledge and experience a diverse workforce brings to our organisation and strive to be an inclusive team where everyone feels welcome and appreciated. We encourage applicants from all backgrounds, age, gender identifications, sexual orientation, ability, and religion to apply.
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What can I earn as a Medical Records Administrator
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Medical Administrator employer: Fertility Associates Limited
Contact Detail:
Fertility Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Administrator
✨Tip Number 1
Familiarise yourself with the specific software platforms mentioned in the job description, like MediTex and Salve. Being tech-savvy and showing that you can quickly adapt to new systems will set you apart from other candidates.
✨Tip Number 2
Highlight your experience in medical administration or similar roles during any informal conversations or networking opportunities. This will help you build rapport and demonstrate your relevant skills to potential colleagues.
✨Tip Number 3
Emphasise your ability to maintain confidentiality and professionalism in all interactions. This is crucial in a medical setting, and showcasing this trait can make a strong impression on the hiring team.
✨Tip Number 4
Prepare to discuss how your values align with those of Fertility Associates, particularly around care, responsiveness, and excellence. Being able to articulate this connection will show that you're not just looking for a job, but are genuinely interested in contributing to their mission.
We think you need these skills to ace Medical Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Medical Administrator position. Understand the responsibilities and required skills, especially the importance of empathy and attention to detail in a medical setting.
Tailor Your CV: Customise your CV to highlight relevant experience in medical administration or similar roles. Emphasise your strong grammar, typing, and editing skills, as well as any familiarity with medical documentation and terminology.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company’s values, such as Care, Responsiveness, and Excellence. Share why you are passionate about influencing patient experiences and how your skills align with the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role. A polished application will demonstrate your professionalism.
How to prepare for a job interview at Fertility Associates Limited
✨Show Your Empathy
As a Medical Administrator, you'll be dealing with patients during a sensitive time. Make sure to express your understanding and empathy during the interview. Share examples of how you've supported others in challenging situations.
✨Demonstrate Tech Savviness
Familiarity with software platforms is crucial for this role. Be prepared to discuss your experience with technology and any relevant software you've used. If you have experience with medical documentation systems, highlight that!
✨Highlight Attention to Detail
Accuracy is key in medical administration. Bring up specific instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of thoroughness in patient care.
✨Align with Company Values
Fertility Associates values care, responsiveness, and excellence. Research these values and think about how your personal values align with them. Be ready to discuss how you can contribute to their mission of providing exceptional patient experiences.
