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- Tasks: Support customers and test software while solving problems in a dynamic environment.
- Company: Join a family-run company with over 40 years of experience in premium fresh produce.
- Benefits: Ongoing training, development opportunities, and a supportive team culture.
- Why this job: Gain hands-on experience in ICT while making a difference in customer service.
- Qualifications: Passion for technology and strong problem-solving skills.
- Other info: Work Monday to Friday, 8:00 am to 5:00 pm, with a friendly team.
The predicted salary is between 800 - 1400 £ per month.
Ferry Fast was established over 40 years ago. We are a family-run company. We pride ourselves on providing excellent customer service, sourcing and delivering premium fresh produce.
Ongoing training & development for individuals.
Responsibilities:
- Support internal customers
- Support external customers
- Test our software
- Problem solving
Information Communications Technician Level 3. 8.00am to 5.00pm Monday to Friday (half an hour unpaid lunch break).
ICT Apprentice — Software Testing & Customer Support employer: FerryFast Produce
Contact Detail:
FerryFast Produce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Apprentice — Software Testing & Customer Support
✨Tip Number 1
Get to know the company! Research Ferry Fast and understand their values, especially their commitment to excellent customer service. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves testing software and supporting customers, brush up on common issues and how to resolve them. We can even help you with some mock scenarios to get you ready.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Ferry Fast on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral. We all know how valuable those can be!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available there to help you stand out from the crowd.
We think you need these skills to ace ICT Apprentice — Software Testing & Customer Support
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences you've had in customer service, even if they're informal. We want to see that you care about making people's lives easier!
Highlight Your Problem-Solving Skills: In the ICT world, problem-solving is key! Use your application to showcase any challenges you've faced and how you tackled them. This will show us that you're ready to take on the software testing and support role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see your skills and enthusiasm at a glance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our family!
How to prepare for a job interview at FerryFast Produce
✨Know the Company
Before your interview, take some time to research Ferry Fast. Understand their values, mission, and what makes them stand out in the fresh produce industry. This will help you tailor your answers and show that you're genuinely interested in being part of their family-run business.
✨Showcase Your Problem-Solving Skills
Since the role involves software testing and customer support, be prepared to discuss specific examples where you've successfully solved problems. Think of scenarios where you identified an issue, tested a solution, and supported customers through the process. This will demonstrate your practical skills and readiness for the job.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the training and development opportunities they offer. Ask about the team you'll be working with and how they handle customer support challenges. This shows you're proactive and keen to learn more about your potential role.
✨Practice Your Communication Skills
As this position involves supporting both internal and external customers, clear communication is key. Practice explaining technical concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable discussing your skills and experiences in a friendly, approachable manner.
