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- Tasks: Welcome patients, manage appointments, and ensure a smooth front desk experience.
- Company: Established dental practice in Broughty Ferry, known for excellent patient care.
- Benefits: Competitive pay, employee discounts, and company events.
- Why this job: Join a passionate team and make a difference in patient experiences.
- Qualifications: 3 years of experience as a dental receptionist and strong communication skills.
- Other info: Full-time and part-time positions available with no weekend shifts.
The predicted salary is between 24000 - 28000 £ per year.
A wonderful opportunity has opened for a front of house member of our dental team. We are a long established, growing, state of the art dental practice in Broughty Ferry, Dundee. We offer a range of exciting treatments and pride ourselves on delivering excellent quality patient care and experiences.
This role is ideal for highly organised people who have excellent communication skills and are looking to deliver exceptional patient experiences.
Responsibilities:
– Greet and check-in patients upon arrival
– Answer phone calls, emails and WhatsApp messages
– Schedule patient appointments and manage the appointment dairy
– Maintain patient records and update as necessary (medical history)
– Assist with administrative tasks such as filing, taking payments, and scanning documents
– Ensure a clean and organised work area
Ideal Requirements:
– Familiarity with dental terminology and procedures
– Excellent communication skills, both verbal and written
– Proficient in using phone systems and other office equipment
– Strong organisational skills and attention to detail
– Ability to multitask and prioritise tasks effectively
We offer competitive pay rates and benefits for our employees.
Join our team of dedicated healthcare professionals today
Please submit your resume along with a cover letter detailing your relevant experience to be considered for this position.
Job Types: Full-time, Permanent
Pay: £11.50-£13.00 per hour
Benefits:
- Employee discount
- Company Events
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Experience:
- Dental Receptionist: 3 year (minimum)
Work Location: In person
Job Types: Full-time, Part-time, Permanent
Pay: £12.21-£13.50 per hour
Benefits:
- Company events
- Company pension
- Employee discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical Receptionist: 3 years (preferred)
Work Location: In person
Dental Receptionist/Administrator employer: Ferry Smile Studios
Contact Detail:
Ferry Smile Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist/Administrator
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the dental practice. Familiarise yourself with their services and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and administrative tasks. Role-play with a friend or family member to boost your confidence and refine your answers. We want you to shine during that interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. A smart outfit can set the tone for your interview and show that you take the opportunity seriously. Remember, you’re aiming to be the friendly face of the practice!
✨Tip Number 4
Follow up! After your interview, don’t forget to send a thank-you email. It’s a great way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dental Receptionist/Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Dental Receptionist or Administrator. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our dental team. Share specific examples of how you've delivered exceptional patient experiences in the past – we love a good story!
Show Off Your Skills: Don’t forget to mention your familiarity with dental terminology and office equipment. We’re looking for someone who can hit the ground running, so let us know how your skills will help keep our practice running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Ferry Smile Studios
✨Know Your Stuff
Familiarise yourself with dental terminology and procedures before the interview. This will not only show your interest in the role but also demonstrate that you can communicate effectively with both patients and the dental team.
✨Practice Makes Perfect
Rehearse common interview questions related to patient care and administrative tasks. Think about how you would handle specific scenarios, like managing a busy appointment diary or dealing with a difficult patient, to showcase your problem-solving skills.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your organisational skills and respect for the workplace, which is crucial in a front-of-house role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the practice's approach to patient care or how they support their staff's professional development. It shows you're genuinely interested in being part of their team.