At a Glance
- Tasks: Welcome patients, manage appointments, and ensure a smooth front desk experience.
- Company: Established dental practice in Broughty Ferry, known for excellent patient care.
- Benefits: Competitive pay, employee discounts, and company events.
- Other info: Flexible full-time or part-time roles available with career growth opportunities.
- Why this job: Join a passionate team and make a difference in patient experiences.
- Qualifications: Strong communication skills and familiarity with dental terminology preferred.
A wonderful opportunity has opened for a front of house member of our dental team. We are a long established, growing, state of the art dental practice in Broughty Ferry, Dundee. We offer a range of exciting treatments and pride ourselves on delivering excellent quality patient care and experiences.
This role is ideal for highly organised people who have excellent communication skills and are looking to deliver exceptional patient experiences.
Responsibilities:
- Greet and check-in patients upon arrival
- Answer phone calls, emails and WhatsApp messages
- Schedule patient appointments and manage the appointment dairy
- Maintain patient records and update as necessary (medical history)
- Assist with administrative tasks such as filing, taking payments, and scanning documents
- Ensure a clean and organised work area
Ideal Requirements:
- Familiarity with dental terminology and procedures
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Strong organisational skills and attention to detail
- Ability to multitask and prioritise tasks effectively
We offer competitive pay rates and benefits for our employees.
Join our team of dedicated healthcare professionals today
Please submit your resume along with a cover letter detailing your relevant experience to be considered for this position.
Job Types: Full-time, Permanent
Pay: £11.50-£13.00 per hour
Benefits:
- Employee discount
- Company Events
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Experience:
- Dental Receptionist: 3 year (minimum)
Work Location: In person
Job Types: Full-time, Part-time, Permanent
Pay: £12.21-£13.50 per hour
Benefits:
- Company events
- Company pension
- Employee discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical Receptionist: 3 years (preferred)
Work Location: In person
Dental Receptionist/Administrator in Dundee employer: Ferry Smile Studios
Join our esteemed dental practice in Broughty Ferry, where we prioritise exceptional patient care and foster a supportive work environment. As a Dental Receptionist/Administrator, you will benefit from competitive pay, employee discounts, and opportunities for professional growth within a dedicated team of healthcare professionals. Our commitment to excellence and a positive workplace culture makes us an outstanding employer for those seeking a rewarding career in the dental field.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist/Administrator in Dundee
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the dental practice. Familiarise yourself with their services and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and administrative tasks. Role-play with a friend or family member to boost your confidence. The more you practice, the more natural you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! During the interview, highlight your organisational skills and ability to multitask. Share specific examples from your past experiences where you successfully managed multiple responsibilities, especially in a healthcare setting.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dental Receptionist/Administrator in Dundee
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Dental Receptionist role. Highlight your relevant experience, especially in patient care and administration, so we can see how you fit into our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about delivering exceptional patient experiences and how your skills align with our practice's values.
Show Off Your Communication Skills:Since communication is key in this role, make sure your written application reflects your excellent verbal and written skills. Keep it clear, concise, and professional!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Ferry Smile Studios
✨Know Your Stuff
Familiarise yourself with dental terminology and procedures before the interview. This will not only show your interest in the role but also demonstrate that you can communicate effectively with both patients and the dental team.
✨Practice Makes Perfect
Rehearse common interview questions related to patient care and administrative tasks. Think about how you would handle specific scenarios, like managing a busy appointment diary or dealing with a difficult patient. This will help you feel more confident during the actual interview.
✨Showcase Your Organisational Skills
Be ready to discuss your organisational strategies. Bring examples of how you've successfully managed multiple tasks in previous roles. Highlighting your attention to detail and ability to prioritise will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the practice and its approach to patient care. This shows that you're genuinely interested in the role and helps you assess if the practice is the right fit for you.
