Shift Leader & Guest Service Coach
Shift Leader & Guest Service Coach

Shift Leader & Guest Service Coach

Full-Time 25000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional guest service and maintain high standards.
  • Company: Join Mitchells & Butlers, a fun and dynamic hospitality brand.
  • Benefits: Enjoy flexible shifts, discounts, pension scheme, and paid holidays.
  • Other info: Great opportunity for career growth in a vibrant environment.
  • Why this job: Be a part of a rewarding experience while inspiring others.
  • Qualifications: Passion for service and leadership skills required.

The predicted salary is between 25000 - 30000 £ per year.

The Ferry - 161225 in Cookham Rise is seeking a Shift Supervisor who will warmly welcome guests and lead a dedicated team to maintain high service standards. This role requires a passion for service and the ability to train and inspire staff.

In addition to a competitive salary, employees enjoy benefits such as:

  • Flexible shifts
  • Discounts across brands
  • Pension scheme
  • Paid holidays
  • And more as part of Mitchells & Butlers.

Join us for a fun and rewarding experience!

Shift Leader & Guest Service Coach employer: Ferry - 161225

At Mitchells & Butlers, we pride ourselves on fostering a vibrant work culture where every team member is valued and encouraged to grow. As a Shift Leader & Guest Service Coach at The Ferry in Cookham Rise, you will not only enjoy competitive pay and flexible shifts but also benefit from extensive training opportunities and discounts across our brands, making it an ideal place for those seeking a fulfilling career in hospitality.
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Contact Detail:

Ferry - 161225 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader & Guest Service Coach

✨Tip Number 1

Get to know the company culture! Before your interview, check out The Ferry's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your people skills! As a Shift Leader, you'll need to connect with both guests and your team. Role-play common scenarios with friends or family to boost your confidence and refine your approach.

✨Tip Number 3

Show off your leadership style! Think about how you can inspire and train your future team. Prepare examples from your past experiences where you've successfully led a group or improved service standards.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at Mitchells & Butlers. Don’t miss out on this fun opportunity!

We think you need these skills to ace Shift Leader & Guest Service Coach

Guest Service
Team Leadership
Training and Development
Service Standards
Communication Skills
Inspiration and Motivation
Flexibility
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your enthusiasm for guest service shine through. We want to see how you can create a warm and welcoming atmosphere for our guests!

Highlight Your Leadership Skills: As a Shift Leader, you'll be inspiring and training your team. Make sure to include examples of how you've successfully led a team in the past. We love to see those leadership qualities!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Shift Supervisor role at The Ferry.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Ferry - 161225

✨Know the Company

Before your interview, take some time to research The Ferry and Mitchells & Butlers. Understand their values, mission, and what makes them unique in the hospitality industry. This knowledge will help you connect your passion for service with their goals during the conversation.

✨Showcase Your Leadership Skills

As a Shift Leader, you'll need to inspire and train your team. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you motivate others and handle challenges in a busy environment.

✨Demonstrate Your Passion for Service

During the interview, express your enthusiasm for providing excellent guest service. Share stories that highlight your commitment to customer satisfaction and how you go above and beyond to create memorable experiences for guests.

✨Ask Thoughtful Questions

Prepare a few questions to ask the interviewer about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Consider asking about training opportunities or how success is measured in the role.

Shift Leader & Guest Service Coach
Ferry - 161225

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