Quality Manager (On‑Site Role) in London

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The Quality Manager is responsible for ensuring that Ferrovial Construction projects at Heathrow Airport meet client requirements, company procedures, and industry standards. Managing six Quality Engineers, the role promotes a Right First-Time culture and oversees quality assurance and control for site teams, subcontractors, and suppliers.

Location: Heathrow Airport

Reporting Line: Project Quality Lead of Ferrovial Construction

Key Responsibilities:

• Primary on-site point of contact for project teams, subcontractors, and suppliers for all quality control and quality assurance matters.
• Ensure compliance with client requirements and Ferrovial quality processes through regular site visits and factory acceptance testing (FAT) of off-site manufactured products.
• Create a Quality Management Plan (QMP) for each project that outlines its quality arrangements.
• Plan and lead quality audits and inspections (on-site and at supplier facilities), coordinating with clients and stakeholders, and issuing findings and corrective actions promptly.
• Carry out routine construction quality inspections to confirm they meet requirements, including verifying test results, tolerances, materials, execution, and visual aspects.
• Establish the Quality Verification Plan (QVP) with the client and identify which aspects of the design require verification during construction.
• Raise a non-conformance if issues arise, follow resolution steps, and record progress. Analyse trend data and report as needed.
• Review, verify and sign control records and inspections, such as site records and related documents, and ensure they are prepared, assembled, and communicated promptly.
• Support the construction team in developing the relevant quality controls, such as Inspection & Test plan (ITP) and ensure that the controls are accepted before work starts.
• Verify that all materials utilised and installed conform to the required specifications and approved before use.
• Assist with digitalising and implementing quality processes, including inspection sheets.
• Work with construction, departmental managers and document controllers to ensure quality standards are documented and properly implemented.
• Submit Health & Safety Files, Site Records, Production Certification documents and update and distribute Works Package Quality documents, including site records and testing.
• Coordinate with the client to confirm benchmarking and sampling events, and ensuring their timely completion.
• Engage with the project teams and suppliers to reinforce the Quality Culture by leading Toolbox Talks and weekly quality sessions.

Key Skills & Experience:

• Strong background in construction Quality Control and Assurance (QC/QA).
• Experience managing teams.
• Knowledge of inspections, ITPs, SATs, FATs and documentation.
• Strong communication and collaboration skills.
• Experience in regulated environments (desirable).
• Quality management plan experience.
• Knowledge of calibration and testing methodologies.

*Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.

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