HR Administrator in London

We're looking for an organised and customer-focused HR Administrator to join our HR Shared Services team, supporting employees and managers across Ferrero UK & Ireland. As a key member of the team, you'll help deliver a seamless employee experience by providing high-quality HR administration, payroll support and guidance throughout the employee lifecycle.

This role offers excellent exposure to a broad range of HR activities, from onboarding and employee changes to payroll administration, reporting and HR systems. Working closely with colleagues across the People & Organisation function, you'll play an important role in ensuring our HR processes run efficiently, accurately and in line with company policies and legal requirements.

Main Responsibilities:

• Deliver a seamless and professional HR service across Ferrero UK & Ireland.
• Act as a key point of contact for employees and managers, supporting a wide range of HR activities throughout the employee lifecycle.
• Prepare contracts, employment letters and HR correspondence.
• Support onboarding activities for new starters.
• Administer employee lifecycle changes such as promotions, transfers and leavers.
• Maintain accurate employee records within SAP HR and associated systems.
• Work closely with Payroll to ensure employee data and monthly changes are processed accurately and within agreed deadlines.
• Support employee queries through various channels, providing a positive customer experience.
• Contribute to HR reporting, audits, benefits administration, family leave processes, long service awards and continuous improvement initiatives.

About You:

• You are an organised, detail-oriented and customer-focused HR professional who enjoys working in a fast-paced environment.
• You have previous administrative experience, ideally within HR, Payroll or a Shared Services environment.
• You enjoy problem-solving, building relationships and supporting employees through different stages of their employment journey.
• You are confident communicating with a wide range of stakeholders and can handle sensitive and confidential information with professionalism and discretion.
• Experience working with HR systems, particularly SAP HR, would be advantageous.
• You may already be studying towards a CIPD qualification or be looking to further develop your HR knowledge and experience.
• You bring a positive attitude, strong organisational skills and a genuine passion for delivering an excellent employee experience.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero.