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For Companies At a Glance
- Tasks: Shape customer supply chain performance and enhance service levels through collaboration.
- Company: Join Ferrero, a global leader in sweet-packaged foods with iconic brands.
- Benefits: Enjoy competitive perks, career growth, and a supportive work culture.
- Why this job: Make a real impact on customer experience and build lasting relationships.
- Qualifications: 18 months in FMCG supply chain, strong analytical skills, and relationship-building abilities.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The CPFR Manager role is an exciting opportunity to play a pivotal role in shaping customer supply chain performance. Sitting at the heart of the commercial and supply chain interface, you’ll work closely with major customers and internal teams to align forecasts, improve availability, and deliver outstanding service. You’ll be a key connector—bringing together insight, collaboration, and execution to support excellent on-shelf availability and a seamless end-to-end customer experience. This role offers real visibility, strong stakeholder exposure, and the chance to make a tangible impact across a diverse portfolio of accounts.
Main Responsibilities:
- Build strong, collaborative relationships with customer supply chain teams and internal sales colleagues, working together to continuously improve service levels and forecast accuracy.
- Drive forecasting excellence by aligning demand and supply plans with customer needs across short-, mid- and long-term horizons.
- Collaborate cross-functionally to ensure a smooth and efficient order-to-delivery process.
- Spend time in customer head offices to strengthen alignment, partnership, and joint ways of working.
- Lead customer service improvement initiatives, identifying opportunities and delivering projects that enhance performance and customer satisfaction.
- Act as a trusted partner to customers and internal stakeholders, championing long-term relationships built on trust, clear communication, and shared objectives.
About You:
We are looking for a confident relationship builder with strong influencing skills and the ability to operate effectively across internal and external stakeholders. You will bring at least 18 months’ experience within an FMCG Customer Supply Chain environment, managing large accounts and delivering measurable improvements, alongside a solid understanding of supply chain operations, forecasting, sales processes, and category management. You will be highly analytical and data-driven, with advanced PC skills, particularly in Excel and PowerPoint, and a continuous improvement mindset. SAP experience is desirable but not essential, as training will be provided. Due to the territory-based nature of the role, a valid UK driving licence is required, or the ability to travel independently between locations.
CPFR (Collaborative Planning, Forecasting & Replenishment) Manager in London employer: Ferrero
Contact Detail:
Ferrero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CPFR (Collaborative Planning, Forecasting & Replenishment) Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially Ferrero's commitment to diversity and inclusion. Be ready to discuss how your experience aligns with their values and the CPFR role.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive improvements in supply chain performance. This will demonstrate your fit for the role and your ability to make a tangible impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at Ferrero.
We think you need these skills to ace CPFR (Collaborative Planning, Forecasting & Replenishment) Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CPFR Manager role. Highlight your experience in supply chain management and any relevant achievements that showcase your ability to improve service levels and forecast accuracy.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to demonstrate your relationship-building skills and how you've successfully collaborated with stakeholders in the past.
Showcase Your Analytical Skills: Since this role requires a data-driven mindset, be sure to mention any specific tools or methodologies you've used to analyse data and drive improvements in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar!
How to prepare for a job interview at Ferrero
✨Know Your Supply Chain Stuff
Make sure you brush up on your knowledge of supply chain operations and forecasting. Be ready to discuss how you've improved service levels and forecast accuracy in your previous roles. This will show that you understand the core responsibilities of the CPFR Manager position.
✨Build Relationships Before You Even Start
Since this role is all about collaboration, think about how you can demonstrate your relationship-building skills during the interview. Share examples of how you've successfully worked with internal teams and customers to achieve common goals. This will highlight your ability to connect with stakeholders.
✨Be Data-Driven
Prepare to talk about your analytical skills and how you've used data to drive decisions in your past roles. Bring specific examples of how you've leveraged tools like Excel to improve forecasting or service levels. This will show that you're not just a people person but also someone who can back up their strategies with solid data.
✨Show Your Continuous Improvement Mindset
Think of instances where you've identified opportunities for improvement and successfully implemented changes. Discuss any customer service initiatives you've led and the impact they had. This will demonstrate that you're proactive and committed to enhancing performance, which is key for the CPFR Manager role.
