Ferrero is seeking a Customer Service Analyst to join our central operations, acting as the link between customers, sales teams, supply chain and logistics partners to ensure orders are managed end-to-end with precision.
You will drive improvements in processes, monitor forecasts, manage orders against plans, maintain records, and collaborate with 3PLs to meet service targets while upholding Ferrero's customer-centric standards.
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Customer Operations Lead: Orders & Partnerships employer: Ferrero
Ferrero is an exceptional employer that fosters a collaborative and inclusive work culture, empowering employees to shape the future of our Direct-to-Consumer channels. With a strong focus on personal and professional growth, we offer comprehensive benefits and opportunities for career advancement, all while being part of a globally recognised brand that values diversity and innovation. Join us in a dynamic environment where your contributions directly impact our commercial success and consumer experience.
