Customer Category Controller - Ice Cream

Customer Category Controller - Ice Cream

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Ferrero

At a Glance

  • Tasks: Drive growth in chilled and frozen categories through strategic insights and customer collaboration.
  • Company: Join Ferrero, a leading brand known for its innovative products and strong market presence.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
  • Other info: Opportunity to work with a passionate team and make a real difference in the market.
  • Why this job: Be a key player in shaping category strategies and driving impactful growth.
  • Qualifications: Experience in category management and strong analytical skills required.

The predicted salary is between 60000 - 80000 £ per year.

About the Role: We are looking for a strategic and experienced Customer Category Controller to drive growth across Ferrero's chilled and frozen categories, including Chilled Desserts, Ice Cream and Frozen Bakery. Covering the UK and Ireland, this role spans grocery, wholesale and out-of-home channels, requiring both a strong strategic mindset and the ability to define channel-led approaches. You will act as a trusted advisor to customers and an influential partner internally, providing objective, insight-led category guidance that supports both category and brand growth. Working closely with Customer Category, Trade Marketing, Sales and Area teams, you will play a pivotal role in shaping our category strategy and strengthening our customer partnerships. This role is central to unlocking growth through improved distribution, enhanced shelf presence and stronger customer collaboration, while leading key initiatives such as range reviews and in-store category transformations.

Main Responsibilities: You will lead the development of deep category, shopper and consumer insight, translating complex data into clear, actionable recommendations that drive performance across customers and the wider market. This includes continuously monitoring category trends, identifying risks and opportunities, and evolving reporting to support decision-making. You will build and maintain strong, strategic relationships with...

Customer Category Controller - Ice Cream employer: Ferrero

Ferrero is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement within the vibrant UK and Ireland markets. Our inclusive culture encourages creativity and strategic thinking, making it a rewarding place to contribute to the success of our iconic brands in the chilled and frozen categories.

Ferrero

Contact Details:

Ferrero Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Category Controller - Ice Cream

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that dream job.

Tip Number 2

Prepare for interviews by researching the company and its products. Understand their chilled and frozen categories inside out, so you can impress them with your knowledge and show you're genuinely interested in the role.

Tip Number 3

Practice your pitch! Be ready to explain how your skills and experience align with the role of Customer Category Controller. Highlight your strategic mindset and ability to drive growth – that's what they want to hear!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Customer Category Controller - Ice Cream

Strategic Mindset
Category Management
Data Analysis
Insight Development
Customer Relationship Management
Trade Marketing
Sales Strategy

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Customer Category Controller role. Highlight your experience in driving growth and strategic thinking, especially in chilled and frozen categories. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention any relevant insights you've gained from previous roles that could benefit us.

Showcase Your Data Skills:Since this role involves translating complex data into actionable recommendations, make sure to showcase your analytical skills. Include examples of how you've used data to drive performance in past positions – we love a good success story!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Ferrero

Know Your Categories

Before the interview, dive deep into the chilled and frozen categories, especially Ice Cream. Familiarise yourself with current trends, key players, and consumer preferences. This will help you speak confidently about how you can drive growth in these areas.

Showcase Your Strategic Mindset

Prepare examples that demonstrate your strategic thinking and ability to define channel-led approaches. Think of specific instances where you've successfully influenced category growth or improved customer partnerships, as this will resonate well with the interviewers.

Data is Your Best Friend

Brush up on your data analysis skills! Be ready to discuss how you've translated complex data into actionable insights in previous roles. Highlight any tools or methodologies you’ve used to monitor category trends and make informed decisions.

Build Relationships

Since this role involves collaboration with various teams, think about how you've built strong relationships in the past. Prepare to share stories that illustrate your ability to work cross-functionally and act as a trusted advisor to customers.