At a Glance
- Tasks: Manage order processing and enhance customer satisfaction through strong service skills.
- Company: Join Ferrero, a global leader in confectionery with a focus on quality and innovation.
- Benefits: Gain valuable experience in a dynamic environment with potential for career growth.
- Other info: Collaborate across teams to drive continuous improvement in customer operations.
- Why this job: Be the vital link between customers and operations, making a real impact.
- Qualifications: Strong customer service skills, organisational abilities, and an analytical mindset.
The predicted salary is between 30000 - 40000 £ per year.
Ferrero International S.A. is looking for a Customer Service Analyst for a 12-month fixed-term contract in Alba, Italy. This role serves as a vital link between customers and operations, aiming to ensure seamless service and customer satisfaction.
The ideal candidate will possess strong customer service skills, organizational abilities, and an analytical mindset.
Responsibilities include:
- Managing order processing
- Developing relationships with logistics providers
- Tracking customer forecasts
This position presents an opportunity to work collaboratively across teams and drive continuous improvement within the customer operations.
Customer Operations Analyst - 12-Month FTC employer: Ferrero International S.A.
Ferrero is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. As an Indirect Procurement Buyer in the vibrant UK & Ireland market, you'll have the opportunity to influence key procurement strategies while collaborating with iconic brands, all within a supportive environment that values innovation and strong supplier partnerships. With a commitment to diversity and a focus on nurturing talent, Ferrero offers a rewarding career path for those looking to make a meaningful impact in the FMCG sector.
Contact Details:
Ferrero International S.A. Recruitment Team
