At a Glance
- Tasks: Manage customer orders and enhance service standards while collaborating with sales and supply chain teams.
- Company: Join Ferrero International, a leading name in the FMCG industry.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on customer satisfaction and operational efficiency in a dynamic environment.
- Qualifications: Strong customer service skills and experience in supply chain operations are essential.
The predicted salary is between 30000 - 40000 £ per year.
Ferrero International S.
A. is seeking a Customer Service Analyst located in Alfreton, England (Hybrid).
In this pivotal role, you will manage customer orders, ensuring adherence to service standards while collaborating closely with sales and supply chain teams.
Your responsibilities will encompass tracking deliveries, building solid partnerships with logistics providers, and driving continuous improvement in customer operations to maximize efficiency and satisfaction.
Candidates should possess strong customer service skills and experience in supply chain operations, particularly within the FMCG industry.
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Contact Details:
Ferrero International S.A. Recruitment Team
We think you need these skills to ace Customer Experience & Supply Chain Analyst
Customer Service Skills
Supply Chain Operations
Order Management
Collaboration
Logistics Management
Continuous Improvement
Efficiency Maximisation
