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- Tasks: Shape customer supply chain performance and enhance service levels through collaboration.
- Company: Join Ferrero, a global leader in sweet-packaged foods with a rich heritage.
- Benefits: Enjoy a supportive culture, competitive pay, and opportunities for personal growth.
- Why this job: Make a real impact on customer experience while building strong relationships.
- Qualifications: 18 months' experience in FMCG supply chain and strong analytical skills required.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About the Role: The CPFR Manager role is an exciting opportunity to play a pivotal role in shaping customer supply chain performance. Sitting at the heart of the commercial and supply chain interface, you’ll work closely with major customers and internal teams to align forecasts, improve availability, and deliver outstanding service. You’ll be a key connector—bringing together insight, collaboration, and execution to support excellent on-shelf availability and a seamless end-to-end customer experience. This role offers real visibility, strong stakeholder exposure, and the chance to make a tangible impact across a diverse portfolio of accounts.
Main Responsibilities: In this role, you will build strong, collaborative relationships with customer supply chain teams and internal sales colleagues, working together to continuously improve service levels and forecast accuracy. You will drive forecasting excellence by aligning demand and supply plans with customer needs across short-, mid- and long-term horizons, while collaborating cross-functionally to ensure a smooth and efficient order-to-delivery process. Where appropriate, you will spend time in customer head offices to strengthen alignment, partnership, and joint ways of working. You will also lead customer service improvement initiatives, identifying opportunities and delivering projects that enhance performance and customer satisfaction. Acting as a trusted partner to customers and internal stakeholders alike, you will champion long-term relationships built on trust, clear communication, and shared objectives, ensuring customer service excellence remains central to everything you do.
About You: We are looking for a confident relationship builder with strong influencing skills and the ability to operate effectively across internal and external stakeholders. You will bring at least 18 months’ experience within an FMCG Customer Supply Chain environment, managing large accounts and delivering measurable improvements, alongside a solid understanding of supply chain operations, forecasting, sales processes, and category management. You will be highly analytical and data-driven, with advanced PC skills, particularly in Excel and PowerPoint, and a continuous improvement mindset. SAP experience is desirable but not essential, as training will be provided. Due to the territory-based nature of the role, a valid UK driving licence is required, or the ability to travel independently between locations.
Careers with caring built in - discover our benefits here.
About Ferrero: Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more at ferrero.com.
DE&I at Ferrero: Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
CPFR (Collaborative Planning, Forecasting & Replenishment) Manager employer: Ferrero International S.A.
Contact Detail:
Ferrero International S.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CPFR (Collaborative Planning, Forecasting & Replenishment) Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially Ferrero's commitment to diversity and inclusion. Think about how your experience aligns with their values and be ready to share specific examples of your past successes.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in your previous roles. Highlight any experience you have with forecasting and supply chain operations, as this will resonate well with the CPFR Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Ferrero and contributing to our mission.
We think you need these skills to ace CPFR (Collaborative Planning, Forecasting & Replenishment) Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CPFR Manager role. Highlight your experience in supply chain management and any relevant achievements that showcase your ability to improve service levels and forecast accuracy.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong relationships with stakeholders and driven improvements in previous positions.
Showcase Your Analytical Skills: Since this role is highly analytical, don’t forget to mention your data-driven approach. Include any tools or software you’ve used, especially Excel and PowerPoint, to demonstrate your proficiency.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Ferrero International S.A.
✨Know Your Supply Chain Stuff
Make sure you brush up on your knowledge of supply chain operations and forecasting. Be ready to discuss how you've managed large accounts in the past and the measurable improvements you've achieved. This will show that you understand the role and can hit the ground running.
✨Build Relationships Before You Walk In
Since this role is all about collaboration, think about how you can demonstrate your relationship-building skills. Maybe prepare a few examples of how you've successfully worked with internal teams or customers to improve service levels. This will highlight your ability to connect with stakeholders.
✨Show Off Your Analytical Skills
As a CPFR Manager, being data-driven is key. Bring along some examples of how you've used data analysis to drive decisions in your previous roles. If you can, prepare a mini case study or two that showcases your analytical prowess, especially using tools like Excel.
✨Be Ready to Discuss Continuous Improvement
This role requires a mindset focused on continuous improvement. Think of specific initiatives you've led or been part of that enhanced performance or customer satisfaction. Be prepared to discuss the challenges you faced and how you overcame them, as this will demonstrate your proactive approach.
