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- Tasks: Support the Global Account Manager in managing a large customer and various operational activities.
- Company: Join Ferrari Group, a leader in luxury logistics and freight forwarding.
- Benefits: Gain valuable experience with potential career progression to Global Account Manager.
- Why this job: Be part of a dynamic team and work with luxury brands while travelling across Europe.
- Qualifications: 6-10 years in transport operations or customer service; luxury industry knowledge is a plus.
- Other info: Diverse and inclusive workplace committed to high service quality and client relationships.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Objective: contribute to the management & development of a large customer of Ferrari by supporting the Global Accounts Manager in charge.
Location: London.
Wished start: Q1 2026
Recruitment process:
- application dead-line => Nov. 14th
- interview process => mid-Nov to Mid-Dec
- target => decision made before year-end
Context: The Deputy will work alongside the Global Account Manager on all activities (shipping, warehousing, event management, other services …) and geographical areas of the customer. Double reporting line: Director of Global Accounts and the GAM.
Main tasks:
- Work with the Global Account Manager and the countries of operations.
- Support the GAM on the daily business / operations (escalation point).
- Manage analytics and quantitative aspects (rates, performance KPIs, flow analyses…).
- Support the GAM, tender team and the countries on RFQ’s and commercial activities.
- Contribute to the preparation of the communication materials.
- Contribute to the event management execution.
- Be a recognized and trusted speaking partner for the teams across Ferrari’s network.
- Substitute the GAM as a direct contact for the customer when needed.
Travel: 40% of the time during the first 6 months. 20% of the time after. Predominantly a handful of European locations. Occasionally overseas.
Profile: ca. 6 to 10-year experience in transport operations and freight forwarding and/or customer service. More senior profiles can be considered. Knowledge of the luxury industry (watches & jewelry) a plus. Capability to successfully manage tight deadlines and intense workload at times. Excellent communication skills (relational, written, oral). Fluent English is a must. Italian and/or French appreciated.
Evolution / next step: after 18 to 36 months, become a Global Account Manager.
AT FERRARI GROUP, WE BUILD RELATIONSHIPS. Ferrari Group is the one-stop service provider in international freight forwarding and logistics solutions for jewelry and luxury goods. Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers’ needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.
Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Global Account Manager Deputy - London employer: Ferrari Group
Contact Detail:
Ferrari Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager Deputy - London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ferrari Group on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research Ferrari's values and recent projects. We want to show that we’re not just interested in the role, but also in the company’s mission and culture.
✨Tip Number 3
Practice makes perfect! Get a mate to do mock interviews with you. This will help us nail our responses and boost our confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express our appreciation. It keeps us on their radar and shows our enthusiasm for the role.
We think you need these skills to ace Global Account Manager Deputy - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global Account Manager Deputy role. Highlight your experience in transport operations and customer service, especially if you've worked with luxury goods. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Ferrari Group and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and professional language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Ferrari Group
✨Know Your Stuff
Make sure you understand the ins and outs of transport operations and freight forwarding. Brush up on your knowledge of the luxury industry, especially watches and jewellery, as this will show your genuine interest in the role and the company.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed relationships or resolved conflicts in previous roles to demonstrate your skills.
✨Be Ready for Analytics Talk
The role involves managing analytics and KPIs, so be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or improve performance in past jobs.
✨Demonstrate Flexibility and Problem-Solving
With a workload that can get intense, it's important to show that you can handle tight deadlines. Think of specific instances where you've successfully managed multiple tasks under pressure and be ready to share those stories during the interview.