Store Manager Flagship - Old Bond Street, London

At Ferragamo, we’re more than just building a Brand, we’re redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. We make our clients feel energized, surprised, and valued, all with an unwavering passion for Italian craftsmanship.

We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation while taking responsibility for our decisions. We win together with passion, thinking and succeeding as one team.

MISSION DETAILS

• Design, lead and drive store strategy to achieve the best sales performance by understanding client desires and creating a hand-crafted 360° experience for the client.
• Actively engage in the wider community and seek inspiration from other industries to form a cohesive team focused on creating an energetic, exciting, innovative, and approachable environment.
• Role model best in class sales and self-leadership by playing an active role within the team and also take action to solve problems with positive outcomes.
• Coach the growth and development of the team in providing excellent and specialized customer service to develop meaningful and loyal client relationships through personal connections and CRM initiatives.
• Conduct regular reviews with the team to increase team performance and further develop their skills.
• Build and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, forward-thinking mindset.
• Keep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to achieve long-term store and organizational goals.

YOU

• A leader, a nurturer, a natural connector with a passion for helping others develop and express their true potential.
• Undertake work with a high degree of integrity, leading by example in every situation.
• Take action and ownership, ensuring a magical client experience for our clients and handling your team and clients with personal care and empathy.

Languages: proficiency in English; Italian language will be advantageous.

Seniority: with 5 years' experience in a luxury brand in a Managerial Position (Store Manager, Deputy Store Manager, Store Director).

At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background.

Let’s Evolve Iconic and create the next exciting chapter!