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For Companies At a Glance
- Tasks: Create magical client experiences and build lasting relationships in luxury fashion.
- Company: Ferragamo, a leader in redefining luxury with a commitment to sustainability.
- Benefits: Inclusive workplace, opportunities for growth, and a chance to express your uniqueness.
- Why this job: Join a passionate team and make a real impact on clients' luxury experiences.
- Qualifications: Strong communication skills and a passion for style and client care.
- Other info: Dynamic environment with a focus on innovation and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Embrace the opportunity to enhance the Customer Experience. At Ferragamo, we are more than just building a Brand; we are redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. We make our clients feel energized, surprised, and valued, all with an unwavering passion for Italian craftsmanship.
You are more than just joining a Team. We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation while taking responsibility for our decisions. We win together with Passion, thinking and succeeding as one team.
THE JOB
- Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized.
- Create a long-term authentic bond with clients by making them feel the experience is truly about them.
- Demonstrate active leadership on the selling floor to drive individual and team objectives and be accountable for sales results.
ESSENTIALS
- Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs, and expectations of luxury clients.
- Being a master at storytelling and at the art of asking engaging questions.
- Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients.
MISSION DETAILS
- Provide excellent and specialized customer service by creating emotionally enriched relationships with clients.
- Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives.
- Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance.
Languages
Proficiency in English; more languages will be advantageous.
OUR DEI COMMITMENT TO YOU
At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background.
Client Advisor in Banbury employer: FERRAGAMO
Contact Detail:
FERRAGAMO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor in Banbury
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Ferragamo's history, values, and latest collections. This will not only impress them but also help you connect your passion for style with their mission.
✨Tip Number 2
Practice your storytelling skills! Think of engaging ways to share your past experiences in customer service. Remember, it’s all about creating those magical moments for clients, so show how you’ve done that before.
✨Tip Number 3
Be ready to showcase your empathy and communication skills. During the interview, demonstrate how you put clients at the centre of every decision. Use examples where you’ve gone above and beyond to meet client needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Ferragamo family.
We think you need these skills to ace Client Advisor in Banbury
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury fashion shine through. Share experiences that highlight your understanding of the brand's elegance and modernity, and how you can contribute to creating those magical moments for clients.
Be Authentic and Personal: We want to see the real you! Use your application to tell a story about a time you made a meaningful connection with a client. This will show us your ability to create authentic bonds and put the client at the centre of your approach.
Highlight Your Communication Skills: As a Client Advisor, communication is key. Make sure to showcase your powerful communication skills in your application. Whether it’s through engaging questions or storytelling, demonstrate how you can connect with clients on a personal level.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at FERRAGAMO
✨Know Your Client
Before the interview, dive deep into understanding Ferragamo's brand values and client expectations. Familiarise yourself with their luxury offerings and think about how you can enhance the customer experience. This will show your passion for the role and your commitment to putting clients first.
✨Master the Art of Storytelling
As a Client Advisor, storytelling is key. Prepare examples of how you've created memorable experiences for clients in the past. Think about times when you went above and beyond to meet a client's needs, and be ready to share these stories during your interview.
✨Show Your Empathy
During the interview, demonstrate your ability to connect with others. Use active listening skills and respond thoughtfully to questions. Show that you understand the importance of building authentic relationships and that you genuinely care about the client experience.
✨Be Innovative
Ferragamo values creativity and innovation. Come prepared with ideas on how to improve client interactions or enhance the shopping experience. This could be anything from new ways to engage clients to unique sales strategies. Showing your willingness to think outside the box will set you apart.
