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- Tasks: Elevate the customer experience as a Shoes Category Specialist in luxury retail.
- Company: Ferragamo, a leader in redefining luxury fashion with a commitment to sustainability.
- Benefits: Join a passionate team, enjoy a collaborative culture, and grow your career in luxury.
- Why this job: Be part of a brand that values craftsmanship and creates lasting impressions.
- Qualifications: 3 years in luxury retail, strong knowledge of shoes, and excellent communication skills.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
PLAY YOUR PART. EVOLVE ICONIC.
Embrace the opportunity to enhance the Customer Experience. At Ferragamo, we’re more than just building a Brand. We’re redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. We make our clients feel energized, surprised, and valued. All with an unwavering passion for Italian craftsmanship.
We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. We win together with Passion. Thinking and succeeding as one team. Let’s Evolve Iconic and create the next exciting chapter!
The Role You’ll Play
We are seeking a Shoes Category Specialist with an authentic passion for luxury shoes and a refined, client-centric approach. Reporting directly to the Store Manager, you will act as a reference point for the shoes category, elevating both performance and the client experience through expertise, storytelling, and relationship-building.
What You’ll Bring
- A minimum of 3 years' experience in luxury retail, preferably within a high-end shoe or Luxury brand
- Exceptional knowledge of shoes category, craftsmanship, and materials, combined with a genuine passion for artisanal excellence
- Meticulous attention to detail, with a strong sensitivity to fit, comfort and quality
- Very good communication skills, characterized by empathy, discretion, composure and the ability to place the client at the heart of every interaction
- Intellectual curiosity and a continuous desire to deepen expertise within the shoes category
- Fluency in English is required; additional languages (such as Italian or Arabic) are considered an asset
- Proven ability to cultivate long-term client relationships through CRM strategies and personalized initiatives
- A collaborative, proactive mindset, contributing to team performance and excellence on the selling floor including other store’s category
What You’ll Do
- Serve as a Client Advisor and shoes authority on the sales floor, offering expert guidance on fit, construction, materials, and functionality
- Translate the shoes collection into a compelling narrative, articulating craftsmanship, design intent, and performance with elegance and authenticity
- Build enduring client relationships founded on trust, consistency, and expert counsel within the footwear category
- Take full ownership of the shoes category’s performance, driving results, sharing expertise with the team, supporting training initiatives, and elevating category knowledge across the boutique
Our Commitment to Diversity, Equity & Inclusion
At Ferragamo, we celebrate individuality and believe that diversity enriches creativity and performance. We are committed to cultivating an inclusive environment where all forms of diversity are valued—across gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider all applications, regardless of personal background.
Category Specialist in London employer: FERRAGAMO U.K. LIMITED
Contact Detail:
FERRAGAMO U.K. LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Category Specialist in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Ferragamo's history, values, and latest collections. This will not only impress them but also help you connect your passion for luxury shoes with their ethos.
✨Tip Number 2
Practice your storytelling skills! As a Category Specialist, you'll need to articulate the craftsmanship and design of shoes. Prepare some engaging narratives about your favourite pairs or brands to showcase your expertise and passion during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and expectations. Plus, it might just give you an edge when it comes to getting noticed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Ferragamo family.
We think you need these skills to ace Category Specialist in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for luxury shoes shine through! Share specific experiences that highlight your enthusiasm and knowledge about the shoes category. We want to see that you’re not just applying for a job, but that you genuinely care about the craft.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the role of a Shoes Category Specialist. Highlight relevant experience in luxury retail and any specific achievements that demonstrate your expertise. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Client-Centric: Since this role is all about enhancing the client experience, weave in examples of how you've successfully built relationships with clients in the past. Show us how you put the client at the heart of every interaction, as that’s key to thriving in our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Ferragamo!
How to prepare for a job interview at FERRAGAMO U.K. LIMITED
✨Know Your Shoes Inside Out
Make sure you brush up on your knowledge of luxury shoes, including craftsmanship, materials, and fit. Being able to discuss specific styles and their unique features will show your passion and expertise, which is crucial for a Category Specialist role.
✨Craft Your Storytelling Skills
Prepare to articulate the narrative behind the shoes collection. Think about how you can convey the elegance and craftsmanship in a way that resonates with clients. Practice telling stories that highlight the brand's values and the artistry involved in each piece.
✨Showcase Your Client-Centric Approach
Be ready to share examples of how you've built long-term relationships with clients in the past. Highlight your ability to listen, empathise, and provide tailored advice. This will demonstrate that you truly understand the importance of a client-centric approach in luxury retail.
✨Emphasise Team Collaboration
Discuss your experience working collaboratively within a team. Share instances where you've contributed to team performance or supported colleagues in achieving sales goals. This aligns with the brand's emphasis on teamwork and collective success.
