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For Companies At a Glance
- Tasks: Create magical client experiences and build authentic relationships in a luxury retail environment.
- Company: Ferragamo is redefining luxury fashion with a commitment to sustainability and Italian craftsmanship.
- Benefits: Enjoy a dynamic work culture, opportunities for growth, and the chance to be part of a renowned brand.
- Why this job: Join a passionate team that values creativity, innovation, and personal connections with clients.
- Qualifications: 3 years of experience in luxury retail and a strong understanding of client needs.
- Other info: This is a 5-month contract role at our flagship store in Old Bond Street, London.
The predicted salary is between 24000 - 36000 £ per year.
At Ferragamo, we’re more than just building a Brand, we’re redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. We make our clients feel energized, surprised, and valued, all with an unwavering passion for Italian craftsmanship.
We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation while taking responsibility for our decisions.
As a full-time Client Advisor (5 months contract) at the flagship boutique in Old Bond Street, London, you will be:
- A caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
- A powerful communicator, handling clients with personal care and empathy and putting the client at the centre of every decision.
- Courageous with ideas and innovative in your approach, always ready to grow and learn.
THE PART YOU'LL PLAY
- Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized.
- Create a long-term authentic bond with clients by making them feel the experience is truly about them.
- Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
ESSENTIALS
- Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs, and expectations of luxury clients.
- Being a master at storytelling and at the art of asking engaging questions.
- Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients.
MISSION DETAILS
- Provide excellent and specialized customer service by creating emotionally enriched relationships with clients.
- Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives.
- Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance.
Duration: from 14/07/2025 to 30/11/2025 (maternity leave replacement).
Languages: proficiency in English, more languages will be advantageous.
Seniority: with 3 years' experience in a luxury brand.
Location: 24 Bond St, London W1S 4AL.
At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background.
Let’s Evolve Iconic and create the next exciting chapter!
Client Advisor 5 months contract - Old Bond Street, London employer: FERRAGAMO U.K. LIMITED
Contact Detail:
FERRAGAMO U.K. LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor 5 months contract - Old Bond Street, London
✨Tip Number 1
Familiarise yourself with Ferragamo's brand values and their approach to luxury. Understanding their commitment to sustainability and Italian craftsmanship will help you connect with the brand during interviews.
✨Tip Number 2
Prepare to showcase your storytelling skills. Think of examples where you've created memorable experiences for clients, as this aligns with Ferragamo's focus on making each client feel valued and energised.
✨Tip Number 3
Network within the luxury retail community. Engaging with current or former employees can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Demonstrate your passion for fashion and client relationships in any conversations you have. Show that you are not just looking for a job, but are genuinely excited about contributing to Ferragamo's mission and enhancing client experiences.
We think you need these skills to ace Client Advisor 5 months contract - Old Bond Street, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Ferragamo is looking for in a Client Advisor. Highlight your relevant experience and skills that align with their requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for luxury fashion and your understanding of the brand's values. Use specific examples from your past experiences to demonstrate how you can create memorable client experiences.
Showcase Your Communication Skills: Since the role requires strong communication abilities, ensure your CV and cover letter reflect your storytelling skills and ability to connect with clients. Use engaging language and a friendly tone.
Highlight Relevant Experience: Emphasise any previous experience in luxury retail or customer service roles. Mention specific achievements, such as sales targets met or exceptional customer feedback, to showcase your capability in driving sales and building client relationships.
How to prepare for a job interview at FERRAGAMO U.K. LIMITED
✨Show Your Passion for Luxury Fashion
Make sure to express your genuine enthusiasm for luxury fashion during the interview. Share your personal experiences with luxury brands and how they inspire you, as this aligns with Ferragamo's commitment to elegance and modernity.
✨Demonstrate Empathy and Client-Centric Thinking
Prepare examples of how you've put clients first in previous roles. Highlight situations where you created memorable experiences for customers, showcasing your ability to connect authentically and make them feel valued.
✨Master the Art of Storytelling
Practice telling engaging stories that illustrate your skills in sales and client relationships. Use these narratives to demonstrate how you can transform a simple transaction into a magical moment for clients, which is crucial for the Client Advisor role.
✨Be Ready to Discuss Innovative Ideas
Think about ways you could contribute to improving the client experience at Ferragamo. Be prepared to share innovative ideas during the interview that reflect your understanding of the luxury market and your willingness to grow and learn.
