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For Companies At a Glance
- Tasks: Elevate the customer experience as a Shoes Category Specialist in luxury retail.
- Company: Ferragamo, a leader in redefining luxury fashion with a commitment to sustainability.
- Benefits: Join a passionate team, enjoy a collaborative culture, and grow your career in luxury.
- Why this job: Be part of a brand that values craftsmanship and creates lasting impressions.
- Qualifications: 3 years in luxury retail, strong knowledge of shoes, and excellent communication skills.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Embrace the opportunity to enhance the Customer Experience. At Ferragamo, we are more than just building a Brand. We are redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. We make our clients feel energized, surprised, and valued, all with an unwavering passion for Italian craftsmanship.
We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation while taking responsibility for our decisions. We win together with passion, thinking and succeeding as one team.
The Role You’ll Play
We are seeking a Shoes Category Specialist with an authentic passion for luxury shoes and a refined, client-centric approach. Reporting directly to the Store Manager, you will act as a reference point for the shoes category, elevating both performance and the client experience through expertise, storytelling, and relationship-building.
What You’ll Bring
- A minimum of 3 years' experience in luxury retail, preferably within a high-end shoe or luxury brand.
- Exceptional knowledge of the shoes category, craftsmanship, and materials, combined with a genuine passion for artisanal excellence.
- Meticulous attention to detail, with a strong sensitivity to fit, comfort, and quality.
- Very good communication skills, characterised by empathy, discretion, composure, and the ability to place the client at the heart of every interaction.
- Intellectual curiosity and a continuous desire to deepen expertise within the shoes category.
- Fluency in English is required; additional languages (such as Italian or Arabic) are considered an asset.
- Proven ability to cultivate long-term client relationships through CRM strategies and personalised initiatives.
- A collaborative, proactive mindset, contributing to team performance and excellence on the selling floor including other store’s categories.
What You’ll Do
- Serve as a Client Advisor and shoes authority on the sales floor, offering expert guidance on fit, construction, materials, and functionality.
- Translate the shoes collection into a compelling narrative, articulating craftsmanship, design intent, and performance with elegance and authenticity.
- Build enduring client relationships founded on trust, consistency, and expert counsel within the footwear category.
- Take full ownership of the shoes category’s performance, driving results, sharing expertise with the team, supporting training initiatives, and elevating category knowledge across the boutique.
Our Commitment to Diversity, Equity & Inclusion
At Ferragamo, we celebrate individuality and believe that diversity enriches creativity and performance. We are committed to cultivating an inclusive environment where all forms of diversity are valued—across gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider all applications, regardless of personal background.
Category Specialist in City of London employer: FERRAGAMO U.K. LIMITED
Contact Detail:
FERRAGAMO U.K. LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Category Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail space, especially those who work at Ferragamo or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show your passion for shoes! When you get the chance to meet with potential employers, share your knowledge about craftsmanship and materials. Let them see your enthusiasm for the category – it’s contagious!
✨Tip Number 3
Prepare for interviews by crafting your own compelling narrative. Think about how your experiences align with Ferragamo's values of elegance and innovation. Practice telling your story in a way that highlights your client-centric approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and evolving iconic luxury fashion with us.
We think you need these skills to ace Category Specialist in City of London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for luxury shoes shine through! Share your experiences and what makes you excited about the craftsmanship and artistry behind them. We want to see that genuine enthusiasm!
Tailor Your Application: Make sure to customise your CV and cover letter for the Shoes Category Specialist role. Highlight your relevant experience in luxury retail and how it aligns with our values at Ferragamo. We appreciate a personal touch!
Be Client-Centric: Remember, this role is all about enhancing the client experience. In your application, emphasise your ability to build relationships and provide exceptional service. Show us how you put clients at the heart of everything you do!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Let’s make this happen together!
How to prepare for a job interview at FERRAGAMO U.K. LIMITED
✨Know Your Shoes Inside Out
Make sure you brush up on your knowledge of luxury shoes, including craftsmanship, materials, and fit. Be ready to discuss specific styles and their unique features, as this will show your genuine passion for the category.
✨Craft Your Storytelling Skills
Prepare to articulate the narrative behind the shoes collection. Think about how you can convey the elegance and craftsmanship in a way that resonates with clients. Practice telling stories that highlight the brand's values and your personal connection to luxury fashion.
✨Showcase Your Client-Centric Approach
During the interview, demonstrate your ability to build relationships with clients. Share examples of how you've successfully engaged with customers in the past, focusing on empathy and understanding their needs. This will highlight your suitability for a role that prioritises client experience.
✨Emphasise Team Collaboration
Ferragamo values teamwork, so be prepared to discuss how you've contributed to team success in previous roles. Highlight any experiences where you've supported colleagues or shared expertise, showing that you're not just a solo player but someone who thrives in a collaborative environment.
