At a Glance
- Tasks: Maintain and repair heavy goods vehicles to ensure safety and efficiency.
- Company: Join a dynamic team focused on high-quality workmanship and customer service.
- Benefits: Competitive salary, free parking, and opportunities for overtime.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Make a real impact by ensuring the reliability of our fleet.
- Qualifications: 3 years of experience in vehicle maintenance and a Category C+E driving licence.
The predicted salary is between 45000 - 55000 £ per year.
Overview
We are seeking a skilled HGV Technician to join our dynamic team. The HGV Technician will be responsible for overseeing the safe and efficient operation of HGVs by performing routine maintenance, diagnosing mechanical issues, and making necessary repairs. This role involves working with range of heavy goods vehicles, ensuring they comply with all safety and regulatory standards.
The ideal candidate will possess a strong mechanical background and be adept at working with various heavy goods vehicles. This role is essential for ensuring the reliability and safety of our fleet, and it requires a commitment to high-quality workmanship and customer service.
Duties
Maintain and repair fleet vehicles to meet current HGV and safety legislation:
Perform routine maintenance tasks.
Diagnose and repair mechanical, electrical and hydraulic issues on HGVs.
Replace or repair faulty components, including engines, transmissions, and braking systems.
Inspections:
Conduct regular inspections of vehicles to identify and fix potential safety issues.
Ensure all vehicles comply with safety standards and regulations
Diagnostics
Use diagnostic tools and equipment to accurately identify vehicle issues.
Interpret diagnostic codes and data to determine the best course of action for repairs.
Record Keeping
Maintain detailed reports of all maintenance and repair work performed
Document any parts used and time spent on each job
Compliance
Ensure all work is performed in compliance with health and safety regulations.
Keep up to date with changes in regulations and industry standards.
Customer Service
Communicate effectively with customers and supervisors about vehicle issues and repair
Provide excellent customer service, ensuring customer satisfaction with repair work.
Vehicle Diagnosis and Troubleshooting
Assess vehicle issues reported by drivers and conduct initial diagnosis to determine the required repairs
Coordinate with Technicians to address complex or specialized repair needs
Documentation and Reporting
Maintain accurate records of fleet maintenance activities, including service history, repairs and costs.
Safety and Compliance
Ensure fleet vehicles comply with regulatory requirements, including emissions standards, safety inspections and licensing.
Implement and enforce safety protocols and procedures for vehicle operation and maintenance.
Requirements
A proven track record in vehicle maintenance and repair management
3 year’s experience in transport maintenance and a commercial vehicle workshop environment or similar role
NVQ level 3 in HGV service and maintenance (preferred)
IRTEC Qualification would be advantageous
Financial awareness
Industry-specific training and knowledge
Ability to use your own initiative
Highly organised and self-motivated
Category C+E driving licence (with no more than 6 penalty points)
Working hours:
Monday-Friday, 6am-4pm
Competitive Rate
Overtime available.
Job Type: Full-time
Benefits:
Free parking
On-site parking
Referral programme
Ability to commute/relocate:
Romford RM1: reliably commute or plan to relocate before starting work (required)
Experience:
HGV Technician : 3 years (required)
Licence/Certification:
Category CE Licence (required)
Work Location: In person
HGV Technician employer: Ferns Surfacing
Contact Detail:
Ferns Surfacing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Technician
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, bring along a portfolio of your previous work or even a video showcasing your diagnostic skills. This will help you stand out and demonstrate your expertise in HGV maintenance.
✨Tip Number 3
Prepare for the interview by brushing up on common mechanical issues and solutions related to HGVs. Be ready to discuss your experience with specific repairs and how you ensure compliance with safety regulations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HGV Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HGVs and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your mechanical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with heavy goods vehicles and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Customer Service Skills: Since this role involves communicating with customers, make sure to mention any experience you have in providing excellent customer service. We value technicians who can connect with clients and ensure their satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Ferns Surfacing
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge, especially regarding HGVs. Be prepared to discuss specific repairs you've handled and the diagnostic tools you’ve used. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Customer Service Skills
Since this role involves communicating with customers about vehicle issues, think of examples where you’ve provided excellent customer service. Highlight how you’ve resolved customer concerns or explained technical issues in a way they could understand.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like diagnosing a complex issue or prioritising maintenance tasks. Practice how you would approach these scenarios, focusing on your problem-solving skills and ability to work under pressure.
✨Demonstrate Your Organisational Skills
The job requires keeping detailed records and coordinating maintenance schedules. Be ready to discuss how you manage your time and keep track of multiple tasks. Mention any systems or tools you use to stay organised, as this will show you can handle the demands of the role.