At a Glance
- Tasks: Lead IT projects and ensure smooth running of critical systems.
- Company: Dynamic organisation in Halesowen with a focus on technology improvement.
- Benefits: Competitive salary, hands-on role, and opportunities for professional growth.
- Other info: Fully in-office role, Monday to Friday.
- Why this job: Shape the IT direction while being involved in day-to-day operations.
- Qualifications: Strong IT skills, problem-solving mindset, and experience with various tech stacks.
The predicted salary is between 40000 - 50000 £ per year.
Location: Halesowen (Fully In-Office)
Salary: £40,000 - £50,000
Network IT supports an established and growing organisation who are seeking a hands-on, technically strong IT Manager to oversee and continually improve its technology estate. This role is ideal for an IT professional who thrives in a practical, solutions-focused environment with responsibility for systems stability, integrations, security, and digital platforms. You will ensure the business is supported with reliable, modern, and secure IT systems that enable teams to operate effectively and make informed decisions. This position offers an opportunity to shape the IT direction of the organisation while remaining closely involved in day-to-day operations. This role will require you to be on-site, Monday to Friday. Please ensure you are happy to commit to this arrangement before applying.
Key Responsibilities
- Ensure the smooth running, development, and ongoing improvement of all business-critical IT systems.
- Provide hands-on technical support, manage integrations and infrastructure, and collaborate with internal teams and external partners to maintain a secure and efficient technology environment.
- Resolve user issues and deliver technology training.
- Manage IT procurement, asset lifecycle, and maintenance.
- Oversee system development, GDPR compliance, and integration performance.
- Own the B2B platform and coordinate enhancements with 3rd-party developers.
- Manage IT service providers and partners, ensuring SLAs are met.
- Support ERP users and assist the e-commerce team with Shopify integrations.
- Lead IT projects and maintain Access Control systems (Paxton Net2).
- Oversee IT infrastructure, networking, and web server administration.
- Manage MDM for mobile phones and warehouse scanners.
Essential Experience & Knowledge
- Technically confident IT professional with a strong blend of hands-on capability and practical problem-solving.
- Solid command of Office 365 administration and user management.
- Microsoft Business Central, MS Dynamics, or Nvision.
- Strong grounding in networking fundamentals, including switching and routing.
- Experience maintaining and optimising web servers.
- Confident working with MySQL/SQL for queries, reporting, and troubleshooting.
- Ability to script and automate using Python.
- Understanding and working with RESTful APIs for integrations and data flows.
- Practical knowledge of wholesale/distribution processes and how systems underpin operations.
- Excellent problem-solving, communication, and project delivery skills.
- A proactive, improvement-focused mindset with a desire to modernise and streamline systems.
Desirable Experience
- Power BI for analytics and dashboards.
- Jet Reports for financial and operational reporting.
- Working knowledge of the Linux CLI.
- Familiarity with WordPress for content management.
- Front-end skills such as HTML/CSS.
- Experience with Magento 2 or other e-commerce platforms.
- Understanding of Shopify and multi-store environments.
Information Technology Manager employer: Feridax (1957) Limited
Network IT is an exceptional employer located in Halesowen, offering a dynamic work environment where IT professionals can thrive. With a strong focus on employee growth and development, the company provides hands-on opportunities to shape the IT landscape while ensuring a collaborative culture that values innovation and practical problem-solving. Employees benefit from a competitive salary, comprehensive training, and the chance to work closely with cutting-edge technology in a supportive, fully in-office setting.
