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- Tasks: Design engaging user interfaces and enhance online customer experiences at Fenwick.
- Company: Join Fenwick, a historic family-owned department store with a modern digital twist.
- Benefits: Enjoy discounts, 33 days leave, hybrid working, and wellness support.
- Why this job: Make a real impact on luxury retail by shaping the future of online shopping.
- Qualifications: Proactive designer with experience in Figma and a passion for user-centred design.
- Other info: Collaborative environment with opportunities for creativity and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital team as a UX/UI Designer!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays)
- ‘Perks*’ – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
We’re looking for a talented UX/UI Designer to join the Fenwick Digital team and help shape the future of our online customer experience. In this hands-on role, you’ll be at the forefront of elevating site journeys across web and mobile, ensuring every interaction feels as premium, intuitive, and curated as our in-store experience. You’ll analyse customer journeys, identify opportunities for improvement, and design seamless, visually engaging interfaces that enhance usability, drive engagement, and boost conversion.
Working collaboratively with teams across Trading, Content, Marketing, and Development, you’ll turn insights into wireframes, prototypes, and final UI designs, bringing ideas to life that delight customers and deliver measurable results. You’ll apply best practices in eCommerce UX — optimising navigation, product discovery, and checkout flows — while maintaining consistency through our evolving design system. Your designs will not only look beautiful but also perform flawlessly across devices, contributing to a smooth and engaging shopping experience.
You’ll bring creativity, curiosity, and a passion for user-centred design, thriving in a fast-paced, collaborative environment. A proactive and enthusiastic approach is key — you’ll enjoy taking ownership of design tasks, communicating ideas clearly, and working across multiple product categories. If you’re eager to make a tangible impact on Fenwick’s digital performance and be part of a team redefining modern luxury retail online, we’d love to hear from you.
What we are looking for in a candidate…
- Enjoy collaborating with multiple stakeholders in a fast paced environment
- Proactive and enthusiastic designer with a passion for creating user centric designs
- Experience working with Figma is advantageous
- Comfortable working across multiple products categories
- Ability to work independently on design tasks
- Good communication skills
- Eager to contribute to digital performance
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers\’ expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
UX/UI Designer employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX/UI Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend UX/UI meetups, and connect with fellow designers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your design process and how you’ve tackled challenges in past projects.
✨Tip Number 3
Prepare for interviews by practising common UX/UI questions. Think about how you can demonstrate your problem-solving skills and creativity. Also, be ready to share your thoughts on current design trends and how they could apply to Fenwick's digital landscape.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Fenwick team and contributing to our exciting digital journey.
We think you need these skills to ace UX/UI Designer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for UX/UI design shine through! We want to see your creativity and how you can bring user-centred designs to life. Share examples of your work that demonstrate your passion for creating seamless experiences.
Tailor Your Application: Make sure to customise your application to fit the role at Fenwick. Highlight your experience with Figma and any relevant projects that showcase your ability to enhance digital performance. We love seeing how you can connect your skills to our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity in communication, so make sure your ideas are easy to understand. Use bullet points if it helps to break down your achievements and skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Fenwick!
How to prepare for a job interview at Fenwick
✨Know Your Design Principles
Before the interview, brush up on your understanding of UX/UI design principles. Be ready to discuss how you apply user-centred design in your work and share examples of how you've improved customer journeys in past projects.
✨Showcase Your Portfolio
Make sure to have a well-organised portfolio that highlights your best work. Include case studies that demonstrate your design process, from research to final designs, and be prepared to explain your thought process behind each project.
✨Prepare for Collaboration Questions
Since this role involves working with various teams, think about times when you've successfully collaborated with others. Be ready to share specific examples of how you communicated ideas and resolved conflicts during design projects.
✨Familiarise Yourself with Fenwick's Brand
Research Fenwick’s brand identity and values. Understand their target audience and think about how your design approach can enhance their online shopping experience. This will show your enthusiasm for the role and your commitment to aligning with their vision.