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- Tasks: Design engaging user interfaces and enhance online customer experiences at Fenwick.
- Company: Join Fenwick, a historic family-owned department store group in the UK.
- Benefits: Enjoy discounts, 33 days leave, hybrid working, and wellness support.
- Other info: Collaborative environment with opportunities for creativity and growth.
- Why this job: Make a real impact on luxury retail by shaping digital experiences.
- Qualifications: Proactive designer with Figma experience and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital team as a UX/UI Designer!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays)
- ‘Perks*’ – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
We’re looking for a talented UX/UI Designer to join the Fenwick Digital team and help shape the future of our online customer experience. In this hands-on role, you’ll be at the forefront of elevating site journeys across web and mobile, ensuring every interaction feels as premium, intuitive, and curated as our in-store experience. You’ll analyse customer journeys, identify opportunities for improvement, and design seamless, visually engaging interfaces that enhance usability, drive engagement, and boost conversion.
Working collaboratively with teams across Trading, Content, Marketing, and Development, you’ll turn insights into wireframes, prototypes, and final UI designs, bringing ideas to life that delight customers and deliver measurable results. You’ll apply best practices in eCommerce UX — optimising navigation, product discovery, and checkout flows — while maintaining consistency through our evolving design system. Your designs will not only look beautiful but also perform flawlessly across devices, contributing to a smooth and engaging shopping experience.
You’ll bring creativity, curiosity, and a passion for user-centred design, thriving in a fast-paced, collaborative environment. A proactive and enthusiastic approach is key — you’ll enjoy taking ownership of design tasks, communicating ideas clearly, and working across multiple product categories. If you’re eager to make a tangible impact on Fenwick’s digital performance and be part of a team redefining modern luxury retail online, we’d love to hear from you.
What we are looking for in a candidate…
- Enjoy collaborating with multiple stakeholders in a fast paced environment
- Proactive and enthusiastic designer with a passion for creating user centric designs
- Experience working with Figma is advantageous
- Comfortable working across multiple products categories
- Ability to work independently on design tasks
- Good communication skills
- Eager to contribute to digital performance
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers\’ expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
UX/UI Designer employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX/UI Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with fellow designers. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your work! Create an online portfolio that highlights your best UX/UI projects. Make sure it’s easy to navigate and visually appealing—just like the designs you create. This is your chance to impress potential employers!
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you’d approach specific challenges at Fenwick. Being able to articulate your thought process will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Fenwick.
We think you need these skills to ace UX/UI Designer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for UX/UI design shine through! We want to see your creativity and how you approach user-centred design. Share examples of your work that demonstrate your passion and skills.
Tailor Your Application: Make sure to customise your application for the role at Fenwick. Highlight your experience with Figma and any relevant projects that align with our digital goals. This shows us that you understand what we’re looking for and how you can contribute.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your ideas are easy to follow. Use bullet points if needed to break down your skills and experiences, making it easier for us to see your fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Fenwick
✨Know Your Design Principles
Before the interview, brush up on your understanding of UX/UI design principles. Be ready to discuss how you apply user-centred design in your work and share examples of how you've improved customer journeys in past projects.
✨Showcase Your Portfolio
Make sure to have a well-organised portfolio that highlights your best work. Include case studies that demonstrate your design process, from research to final designs, and be prepared to explain your thought process behind each project.
✨Prepare for Collaboration Questions
Since this role involves working with various teams, think about times when you've successfully collaborated with others. Be ready to share specific examples of how you communicated ideas and resolved conflicts to achieve a common goal.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about Fenwick's design system, the tools they use, or how they measure the success of their digital initiatives. This shows your genuine interest in the role and the company.