At a Glance
- Tasks: Design engaging user interfaces and enhance online customer experiences at Fenwick.
- Company: Join Fenwick, a historic family-owned department store with a modern digital twist.
- Benefits: Enjoy discounts, 33 days leave, hybrid working, and wellness support.
- Other info: Collaborative environment with opportunities for creativity and career growth.
- Why this job: Make a real impact on luxury retail by shaping the future of online shopping.
- Qualifications: Proactive designer with experience in Figma and a passion for user-centred design.
The predicted salary is between 28800 - 43200 € per year.
Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital team as a UX/UI Designer!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays)
- ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
We’re looking for a talented UX/UI Designer to join the Fenwick Digital team and help shape the future of our online customer experience. In this hands-on role, you’ll be at the forefront of elevating site journeys across web and mobile, ensuring every interaction feels as premium, intuitive, and curated as our in-store experience. You’ll analyse customer journeys, identify opportunities for improvement, and design seamless, visually engaging interfaces that enhance usability, drive engagement, and boost conversion.
Working collaboratively with teams across Trading, Content, Marketing, and Development, you’ll turn insights into wireframes, prototypes, and final UI designs, bringing ideas to life that delight customers and deliver measurable results. You’ll apply best practices in eCommerce UX — optimising navigation, product discovery, and checkout flows — while maintaining consistency through our evolving design system. Your designs will not only look beautiful but also perform flawlessly across devices, contributing to a smooth and engaging shopping experience.
You’ll bring creativity, curiosity, and a passion for user-centred design, thriving in a fast-paced, collaborative environment. A proactive and enthusiastic approach is key — you’ll enjoy taking ownership of design tasks, communicating ideas clearly, and working across multiple product categories. If you’re eager to make a tangible impact on Fenwick’s digital performance and be part of a team redefining modern luxury retail online, we’d love to hear from you.
What we are looking for in a candidate...
- Enjoy collaborating with multiple stakeholders in a fast paced environment
- Proactive and enthusiastic designer with a passion for creating user centric designs
- Experience working with Figma is advantageous
- Comfortable working across multiple products categories
- Ability to work independently on design tasks
- Good communication skills
- Eager to contribute to digital performance
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers\' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
UX/UI Designer in Coventry employer: Fenwick
Fenwick is an exceptional employer that offers a vibrant work culture where creativity and collaboration thrive. As a UX/UI Designer, you will enjoy a range of benefits including generous discounts, extensive annual leave, and a supportive wellbeing programme, all while working in a hybrid environment that promotes work-life balance. With opportunities for professional growth and the chance to make a significant impact on the digital landscape of a prestigious family-owned brand, Fenwick is the perfect place for those looking to advance their careers in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land UX/UI Designer in Coventry
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Fenwick on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX/UI projects. Make sure it’s easy to navigate and visually appealing—just like the designs you’ll be creating for Fenwick!
✨Tip Number 3
Prepare for the interview by practising common UX/UI questions. Think about how you’d approach design challenges and be ready to discuss your process. We want to see your passion and creativity shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Fenwick team and contributing to their digital journey.
We think you need these skills to ace UX/UI Designer in Coventry
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your enthusiasm for UX/UI design shine through! Share examples of projects that excited you and how they reflect your user-centred approach. We love seeing creativity and curiosity in action!
Tailor Your Application:Make sure to customise your application to fit the role at Fenwick. Highlight your experience with Figma and any relevant projects that demonstrate your ability to create seamless, engaging interfaces. We want to see how you can contribute to our digital performance!
Communicate Clearly:Good communication is key in our collaborative environment. In your written application, be clear and concise about your skills and experiences. We appreciate candidates who can articulate their ideas effectively, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team at Fenwick!
How to prepare for a job interview at Fenwick
✨Know Your Design Principles
Before the interview, brush up on your understanding of UX/UI design principles. Be ready to discuss how you apply user-centred design in your work and share examples of how you've improved customer journeys in past projects.
✨Showcase Your Portfolio
Make sure to have a well-organised portfolio that highlights your best work. Include case studies that demonstrate your design process, from research to final designs, and be prepared to explain your thought process behind each project.
✨Prepare for Collaboration Questions
Since this role involves working with various teams, think about times when you've successfully collaborated with others. Be ready to share specific examples of how you communicated ideas and resolved conflicts during design projects.
✨Familiarise Yourself with Fenwick's Brand
Research Fenwick’s brand values and their approach to luxury retail. Understanding their aesthetic and customer experience will help you tailor your responses and show that you're genuinely interested in contributing to their digital transformation.
