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- Tasks: Lead and develop a team of Sales Advisors while ensuring an exceptional customer experience.
- Company: Fenwick is the UK's largest family-owned department store, rich in heritage and focused on growth.
- Benefits: Enjoy 25% discount, 28 days leave, birthday day off, and access to mental health support.
- Why this job: Join our Manager Academy for career growth and hands-on management experience in a vibrant environment.
- Qualifications: Ambitious individuals with a passion for retail; supervisory experience is a plus but not required.
- Other info: Complete the 3-month program to increase your pay to £13.99 per hour.
We are excited to announce we have an opportunity to join our Manager Academy as a Home Team Leader, a development programme designed for people like you – looking to take their first step in managing people or accelerate their retail management career!
As a Team Leader you will be seen as a First Line Manager where you will be the driving force behind the success of your team, working shoulder to shoulder with your sales manager. Your role is vitally important to us, as you will support and develop your team of Sales Advisors being accountable for their success; You will be a strong presence on the shop floor, coaching, developing, and engaging your team, embedding product knowledge, and inspiring them to deliver an unrivalled customer experience that you yourself role model through leading an inclusive working environment!
On completion of the 3 month Manager Academy, the rate of pay for this role will increase to £13.99 per hour.
Want to hear about our Manager Academy?
We have designed a development programme which offers you the unique opportunity to develop your skills whilst in a first-line manager role within a premium multichannel retailer.
- Bite-Sized Blended Learning
- Graduation Ceremony
- Career Growth
- Passionate Colleagues to Support You
What we are looking for in a candidate:
- Ambitious people with a desire to build a career in retail
- People who love working with and coaching high performing teams
- Supervisory or management experience (desirable but not essential)
- Effective communicators in both verbal and written mediums
- Warm, welcoming, and vibrant when building professional relationships with colleagues and customers
When you join Fenwick, you\’ll receive;
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day – 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- ‘Perks*’ – a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
- Pension scheme
About Fenwick
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.
We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers\’ expectations.
Team Lead employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead
✨Tip Number 1
Show your passion for retail and team leadership during the interview. Share specific examples of how you've motivated or coached a team in the past, even if it was in a non-managerial role.
✨Tip Number 2
Familiarize yourself with Fenwick's values and culture. Be ready to discuss how you can contribute to creating an inclusive working environment and enhancing customer experiences.
✨Tip Number 3
Prepare to demonstrate your communication skills. Practice articulating your thoughts clearly and confidently, as effective communication is key to being a successful Team Leader.
✨Tip Number 4
Network with current or former employees of Fenwick if possible. They can provide insights into the company culture and what it takes to succeed in the Team Leader role.
We think you need these skills to ace Team Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Team Lead position. Understand the key responsibilities and the qualities Fenwick is looking for in a candidate, such as coaching abilities and effective communication skills.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the Team Lead role. Emphasize any supervisory or management experience, even if it's informal, and showcase your ability to work with high-performing teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your desire to develop a career in this field. Mention specific examples of how you have successfully coached or supported team members in the past.
Showcase Your Communication Skills: Since effective communication is crucial for this role, ensure that your application materials are well-written and free of errors. Use clear and engaging language to convey your enthusiasm for the position and your fit for the team.
How to prepare for a job interview at Fenwick
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what excites you about working in retail and how you envision contributing to the team’s success.
✨Demonstrate Leadership Skills
Even if you don't have formal management experience, highlight instances where you've taken the lead or coached others. Discuss how you can inspire and develop a high-performing team, as this is crucial for the Team Leader role.
✨Communicate Effectively
Practice clear and confident communication. Be prepared to discuss how you would engage with both your team and customers, showcasing your ability to build strong professional relationships.
✨Emphasize Inclusivity
Fenwick values an inclusive working environment. Share your thoughts on how you would foster inclusivity within your team and ensure that every team member feels valued and supported.
