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For Companies At a Glance
- Tasks: Lead and inspire a team of Sales Advisors to deliver exceptional customer experiences.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage.
- Benefits: Enjoy 25% discount, 28 days leave, birthday day off, and wellness support.
- Why this job: Kickstart your retail management career with our unique Manager Academy development program.
- Qualifications: Ambitious individuals with a passion for coaching and effective communication skills.
- Other info: Graduation ceremony and career growth opportunities await you!
Job Description
We are excited to announce we have an opportunity to join our Manager Academy as a Home Team Leader, a development programme designed for people like you – looking to take their first step in managing people or accelerate their retail management career!
As a Team Leader you will be seen as a First Line Manager where you will be the driving force behind the success of your team, working shoulder to shoulder with your sales manager. Your role is vitally important to us, as you will support and develop your team of Sales Advisors being accountable for their success; You will be a strong presence on the shop floor, coaching, developing, and engaging your team, embedding product knowledge, and inspiring them to deliver an unrivalled customer experience that you yourself role model through leading an inclusive working environment!
On completion of the 3 month Manager Academy, the rate of pay for this role will increase to £13.99 per hour.
Want to hear about our Manager Academy?
We have designed a development programme which offers you the unique opportunity to develop your skills whilst in a first-line manager role within a premium multichannel retailer.
- Bite-Sized Blended Learning
- Graduation Ceremony
- Career Growth
- Passionate Colleagues to Support You
What we are looking for in a candidate:
- Ambitious people with a desire to build a career in retail
- People who love working with and coaching high performing teams
- Supervisory or management experience (desirable but not essential)
- Effective communicators in both verbal and written mediums
- Warm, welcoming, and vibrant when building professional relationships with colleagues and customers
When you join Fenwick, you'll receive;
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day – 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- ‘Perks*’ – a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
- Pension scheme
About Fenwick
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.
We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.
Team Lead employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead
✨Tip Number 1
Familiarize yourself with the core values and culture of Fenwick. Understanding their commitment to customer experience and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in coaching or leading teams, even if it's informal. Share specific examples of how you've motivated others or contributed to a positive team environment.
✨Tip Number 3
Prepare to discuss your communication style and how you build relationships with colleagues and customers. Fenwick values effective communicators, so be ready to showcase your interpersonal skills.
✨Tip Number 4
Research the Manager Academy program thoroughly. Being knowledgeable about its structure and benefits will demonstrate your genuine interest in personal and professional growth within the company.
We think you need these skills to ace Team Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Team Lead position. Understand the key responsibilities and the skills required, such as coaching and developing a team, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any supervisory or management experience you have, even if it's informal. Showcase your ability to lead teams and your passion for retail, as these are crucial for this role.
Showcase Communication Skills: Since effective communication is essential for this position, make sure to demonstrate your verbal and written communication skills in your application. Use clear and engaging language to convey your ideas.
Express Your Ambition: Convey your ambition and desire to grow within the retail industry in your cover letter. Mention how the Manager Academy aligns with your career goals and how you plan to contribute to the success of the team.
How to prepare for a job interview at Fenwick
✨Show Your Leadership Potential
As a Team Leader, it's crucial to demonstrate your ability to lead and inspire a team. Share examples from your past experiences where you've successfully coached or developed others, even if it wasn't in a formal management role.
✨Emphasize Communication Skills
Effective communication is key in this role. Be prepared to discuss how you build relationships with colleagues and customers. Highlight any experiences where your communication skills made a positive impact on team dynamics or customer satisfaction.
✨Demonstrate Passion for Retail
Show your enthusiasm for the retail industry and your desire to grow within it. Discuss what excites you about working in retail and how you plan to contribute to the success of the team and the company.
✨Prepare Questions About the Manager Academy
Since this role is part of a development program, come prepared with questions about the Manager Academy. This shows your interest in personal growth and your commitment to taking on a leadership role within the company.
